1. FRONT LINE TO MANAGEMENT : FRONT LINE TO MANAGEMENT : W HAT DO I DO NOW ?

2. I CE B REAKER

3. YEAR OF THE PENNY Take a penny. Look at the year to the right. Think about something memorable that happened to you on that year (graduation, promotion, etc..)

4. W HO WE ARE

5. W HAT DO I DO NOW ? Communication Skill Learning Relationship Building Prioritization Balance

6. COMMUNICATION The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, or feelings. Clear Concise F.O.C.U.S. Instant Message, Text, Email, etc..

7. T RANSITION A CTIVITY

8. T RANSITION A CTIVITY …IN PROGRESS

9. T RANSITIONING INTO A N EW R OLE Challenges Technology Data – Bigger Picture Time Management Discipline Developing own Style in Coaching Communication Mistakes- Learning opportunities

10. D ATA Data Collection Questions ASKING QUESTIONSIDENTIFIES POTENTIAL RESOURCES TO CALLERS

11. T RANSITIONING I NTO A N EW R OLE Challenges Technology Data – Bigger Picture Time Management Discipline Developing own Style in Coaching Response Mistakes- Learning opportunities

12. S KILL L EARNING The ability to do something that comes from training, experience, or practice. Exposure to Training Providing Feedback Understanding A New Perspective Expanding Leadership Abilities

13. S KILLS FOR N EW L EADERS : Praise in Public and Coach in Private. Your mood will set the tone so be aware of your attitude. Get feedback from your supervisor/peers on your performance. Get comfortable having difficult conversations. Document conversations, coaching sessions and any important information. Dress for Success Show Support So what skill would be difficult or challenging for you to address? 211 LA

14. S KILL L EARNING The ability to do something that comes from training, experience, or practice. Exposure to Education/Training Providing Feedback Understanding New Perspective Expanding Leadership Abilities

15. R ELATIONSHIP BUILDING A state of affairs existing between those having relations or dealings. Internal Collaboration Creating Community Partnerships Strengthen Knowledge Base Key to Creating Initiatives

16. P RIORITIZING To organize (things) so that the most important thing is done or dealt with first. My Calendar: My BFF Unexpected Events Good Time Management Plan Ahead, Way Ahead (if possible)

17. BALANCE A state in which different things occur in equal or proper amounts or have an equal or proper amount of importance. Challenging Blend of Work & Personal Life Working Tools Outlets (hobbies/activities) What are your current outlets?

18. Q UESTIONS OR COMMENTS ?

19. L ET ’ S ANNOUNCE THE RAFFLE WINNERS !