1. Arizona’s Health IT Roadmap 2.0:
4/21/2017
Arizona’s Health IT Roadmap 2.0:
December 6, 2013

2. Background for Roadmap 2.0
Where have we been? What are key influencers?
Health-e Connection Roadmap 1.0 (2006)
HIE Cooperative Agreement findings
Stakeholder comments
Changing federal landscape
Questions about role of the State
How can we drive the pathway forward for health IT success in Arizona? How can we make the biggest impact?

3. Purpose of Roadmap 2.0 How the Roadmap will be used
Develop a 2014 – 2016 strategic plan and roadmap for HIT/HIE in Arizona
The Roadmap will show how Arizona will enable sustainable HIT/HIE across multiple providers to: improve patient safety, improve health care quality, and decrease health care costs.
Content areas of focus will include summaries for:
Public Health
AHCCCS
HINAz
How the Roadmap will be used
What are the steps that we should take to ensure that the widest numbers of providers have access to HIT & HIE?
How can the capability of statewide health information exchange support the changing health care landscape?

4. Fundamental Shifts Are Occurring
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5. Arizona Health IT Roadmap 2.0
Vision
Arizonans will experience
an improved quality of health
enabled by robust
health information technology
and exchange.
Project Mission
Determine the Roadmap
for Arizona to establish
effective, efficient
health information technology
and exchange.
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6. Project Team Arizona Strategic Enterprise Technology Office (ASET)
Funder of Roadmap 2.0 project
Coordinator of state agency participation
Lorie Mayer - State IT Coordinator
Arizona Health-e Connection (AzHeC)
Convener for Health IT in Arizona
Lead for Stakeholder Engagement and Communication
Melissa Rutala - CEO
Mosaica Partners
Consultants and subject matter experts in HIE and health IT
Lead for Project Design and Implementation
Laura Kolkman - President

7. Roadmap 2.0 Key Stakeholders
Health Care Providers
Hospital Systems
Physicians
Other Providers
Behavioral Health
Long Term / Post Acute Care
Health Care Ancillary Providers
Laboratories
Imaging
Pharmacy
Health Care Payers
AHCCCS
Commercial Payers
Government Agencies
Public Health – ADHS
County Health Agencies
Federal Partners – IHS VA
Other Organizations
AzHeC
HINAz
Legal Counsel
Consumers

8. Project Scope Three year outlook 2014 - 2016
Health Information Exchange (HIE)
HINAz
Bi-directional electronic exchange with State agencies
ACOs
“Direct” exchange
Robust exchange
Exchange with IHS and VA
Exchange outside of Arizona
Health Information Technology (HIT)
EHR adoption and use
Personal Health Records (PHR)
Telemedicine/ Telehealth
Mobile Health and apps (mHealth)
Meaningful Use Requirements
Data Access and Use
Access to State-held information
Use of information for exchange
Legislation, Regulation & Policy

9. Project Process
Open and transparent with broad stakeholder participation
Hold pre-project workshops with AHCCCS and Public Health focused on Meaningful Use Stage 2 readiness
Hold project Kick-Off to introduce and explain the project
Conduct 7 envisioning workshops – with key healthcare stakeholders – to describe Arizona’s HIT/HIE desired future state COMPLETE
Hospitals
Providers
Payers
AHCCCS
Public Health - ADHS
Validate workshop findings through a survey of the broader stakeholder community. COMPLETE
Convene public meeting to review progress and solicit feedback OCTOBER 1, 1-3pm

10. Roadmap 2.0 – Development Roadmap 2.0 Objectives Capabilities Enablers
Initiatives
Roadmap 2.0
What we want to achieve
What we must be able to do to achieve objectives
What needs to be in place
Projects or programs to put the enablers in place
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11. Summary of Barriers Identified During Workshops
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12. Barriers Identified as Most Important to Address
Survey
Barriers Identified as Most Important to Address
174 Respondents

13. Barriers Identified as Most Important to Address
174 Respondents

14. Barriers Identified as Most Important to Address
174 Respondents

15. Barriers Identified as Most Important to Address
174 Respondents

16. Next Steps Use the feedback received so far to draft initiatives
Vet initiatives with stakeholders via workshops and October 1st public meeting
Incorporate feedback on initiatives and draft Roadmap 2.0
Publish Roadmap 2.0 in December 2013

17. June July August Sept Oct Nov Dec Jan 2014
Public Health & Medicaid
Pre-Workshops
June 11-12
Executive Council Meetings
Project Kick-Off Meeting June 24
Envisioning Workshops
July 22 – Aug 2
Healthcare Stakeholders Survey
Enablers Workshop
Sept 6
AzHeC Summit
Sept
Initiatives Workshop
Sept 30
General Stakeholder Meeting
Oct 1
Release Final Roadmap
January 2014
Enablers Workshop

18. Consumer Campaign
State HIE Cooperative Agreement Grant - Awarded to HINAz in collaboration with AzHeC - Timeframe: June-December 2013
Consumer Health IT Education & Awareness Campaign - Phase IA: HIE acceleration - Phase IB: HIE/HIINAz awareness - Phase II: General health IT community awareness

19. Consumer Connections Task Force
Health Plans Blue Cross Blue Shield of Arizona, Aetna/Mercy Care, United Health Care, Care 1st, Cigna, Health Choice, Phoenix Health Plan, University of Arizona Health Plan
Health Care Organizations Banner Health, Carondelet Health Network, Tucson Medical Center, Northern Arizona Healthcare, El Rio Community Center, Jewish Family and Children Services, Sonora Quest Laboratories, Marana Health Center
Government Agencies AHCCS/ASET, AZDHS, AZDES/DDD, Pima County, Governor’s Advisory Council on Aging & Office on Aging, Arizona Chamber of Commerce
Non-Profit Community Organizations (partial list) Arizona Heart Association, Arizona Cancer Society Action Network, Arizona Diabetes Association, Arizona Partnership for Immunization (TAPI), Arizona Leukemia & Lymphoma Society, Arizona Council of Human Services Providers, Arizona Pharmacy Association, children’s Action Alliance, Tucson Osteopathic Medical Foundation, Pima Council on Aging, and many others.

20. Consumer Campaign Strategy
Message Strategy - Create a consumer health IT organization and brand Describe EHRs, E-Prescribing & HIE as one movement Link eHealth Technology to other consumer technology, i.e. banking, retail.
Distribution Strategy - Engage a broad-base of community organizations in message development for consumer campaign Develop a consumer health IT website sponsored by HINAz/AzHeC as focal point with broad base of support Utilize the distribution channels of consumer task force plus a PR/advertising campaign to maximize total impressions.

21. Consumer Consent Toolkit
Overview of legal requirements - Three step Consent Process: Notice/Signature/Change of Consent - Patient rights under Arizona law Critical points to understand
Key documents for consent process - Notice of Health Information Practices - Change of Consent Form
Patient education materials - Consumer Fact Sheet - Sample script Nurse video
Consent and ROI (request for information) Policies

22. Elements of General Consumer Campaign
Create Consumer Campaign Brand
Develop Messages & Materials
Execute Public Relations & Advertising Campaign
Launch Consumer Campaign Website

23. Campaign Logo

24. Web site:
eHealth4az.org
eHealthforAZ.org

25. Print Ad

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Section A, Wednesday, Sunday
Living Well monthly section
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Arizona Daily Star
Lovin' Life After 50
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ONLINE
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Latino Perspectives
RADIO
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KJZZ
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KUAZ
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27. Arizona eHealth Provider
Provider Poster
Arizona eHealth Provider
_________________________
has been recognized for achievements in advancing eHealth technology to improve health care quality and delivery
eHealth4AZ represents more than 50 Arizona stakeholders, including hospitals and health care systems, health plans, state and county governments and non-profit organizations. We recognize providers who are effectively using eHealth tools such as electronic health records, electronic prescribing, patient portals, and health information exchange. We educate consumers on how to become more active and engaged in their own health and wellness through eHealth technology.
Find out more about eHealth in Arizona at