2. Workforce Planning Is fundamental to providing a quality care service that can respond to change... “having a workforce with the right skills in the right place at the right time - providing safe and personalised care to meet individual needs”

3. Activity 1 In pairs, take 3 - 5 minutes to think about the factors that can affect your workforce planning Jot down the key factors that contribute to, or challenge, your workforce plans

4. Key considerations in Workforce Planning Staff ratio, skill mix, dependency levels / changing needs of clients Care Assessments / funding Legislation, e.g. CQC Essential Standards - competent workforce v budget for training Recruitment and retention – having available workforce (turnover costs circa £3,000 pp) Training Needs Analysis and on going development of staff Service delivery / expansion / changes

5. What’s the workforce picture like with you?

6. Case study 1 Service transformation with a small budget!! Vision – change from ‘hotel’ to small group living Challenge – shared vision (leadership team), permissions, environment, sufficient existing staff, involvement of families Plan – 3 month period to effect change Recruited staff for new unit from existing staff and developed them

7. Resources to support Workforce Planning Principles of Workforce Re-Design NMDS-SC – information, data, worker and training records Skills for Care ‘Guidance to meeting CQC training requirements’ Overall workforce plan, individual worker development plans (link to regular observation of staff, supervisions and appraisal) Job descriptions – training needs analysis Funding sources / training or development opportunities

8. Case study 2 Welcome Bernadette Mossman (Vida Healthcare) or Steve Liddle (Wilf Ward Family Trust) Tell us how and where have you have located funding / training opportunities to support your workforce plans?

9. Funding and training opportunities Local Authorities / PCT Community Matrons / Specialist Link Nurses YH Projects – End of Life Care leadership programme in Care Homes Workforce Development Fund / Dementia (via CAWD) – NVQs and QCF units / enhanced payment Skills Funding Agency - L2 and L3 Diplomas, Apprenticeships, distance learning VRQs (knowledge only) Work Place Learning (ESF) – first full L1, L2, L3 (only in SMEs for those aged under 24 years), basic skills (Colleges) E-learning (e.g. Learning Pool, SCIE Social Care TV, e-ELCA via NMDS) Incentives – DWP Apprenticeship Grant for Employers (AGE), Youth Contract CAWD for employers in York and North Yorkshire

10. WDF Partnership in York and N Yorks CAWD - with Wilf Ward Family Trust managing the Contract Contact is Jan Newton on 01751 474740, ext 255 Email j.newton@wilfward.org.ukj.newton@wilfward.org.uk Provide NMDS-SC reference number, sign Partnership form, update NMDS-SC Send in Unit Summary Sheets (as NVQ or QCF unitS are completed) to claim monies

11. Activity 2 Spend 5 minutes reflecting on what you have heard Jot down any key actions to take back to your workplace

12. Workshop close Any questions? Thank you very much for participating

13. Contacts Rachael Ross, Skills for Care Area Officer (North Yorks) and Chair of CAWD - 07815 429170, or email rachael.ross@skillsforcare.org.uk rachael.ross@skillsforcare.org.uk Angela Thompson, Skills for Care Area Officer (York, Doncaster, Wakefield) – 07813 031257, or email angela.thompson@skillsforcare.org.uk angela.thompson@skillsforcare.org.uk www.cawd.org.uk www.skillsforcare.org.uk