1. Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead, NHS North-West Member of the HICAT amir.hannan@nhs.net

2. Better Care Better Health Better Life What are we aiming for? Right patient Right clinician Right provider Right time Right price Right data Right information Right I.T. Right manager Right service Right partners Right experience Right outcome Patient Organisation Clinician Health informatics X Sweet spot

3. Better Care Better Health Better Life Priorities for the NHS Long term conditions Urgent Care (End of Life care) (Dementia, Chronic Kidney Disease, Hepatitis C…) (Self care)

4. Better Care Better Health Better Life Information silos Professional silos Organisational intranet Internal emails Closed educational meetings Board papers Internal reports Care pathways eg Map of Medicine Care plans Summary Care Record / EMIS Web Darkness Silos No access No information No awareness No partnership working No tools to support patient choice Patient / Public silos NHS Choices Information Centre website NHS Direct HealthSpace HealthVault Patient opinion Patients Like Me I want great care Interactive silos Patient Access to GP records Renal Patient View Advanced HealthSpace PROMS 2.0 Patients Know Best Instant Medical History Patient / Public interaction Professional interaction

5. Better Care Better Health Better Life Informed Healthcare Online practice- based services Patient Access to records Patient recorded data Pathway eg Map of Medicine Care Plans Decision Aids Patient Experience Patient Reported Outcome Measures www.htmc.co.uk