1. Choose well this winter

2. What is Choose Well National NHS information campaign Promoting various healthcare services Advice and guidance on common winter complaints Convenient and effective care for you and your family

3. Help the NHS Reduce pressure on already busy A&E, emergency and 999 teams Reduce pressure on GPs and other teams supporting vulnerable people Reduce the impact of cold weather of your health

4. Common Winter Complaints Coughs Colds Sore throats Flu Norovirus General aches and pains

5. Healthcare Services Self Care On Line High Street Pharmacy GP Practice Urgent Care Centre Minor Injury Unit A&E 999

6. Self Care Best For: Coughs Colds Sore throat Upset stomach General aches and pains Flu Why: Cost Convenient Can not be treated with antibiotics Will improve without medical help WEB ADVICE www.southcheshireccg.nhs.uk www.nhs.ukwww.easterncheshireccg.nhs.uk

7. On Line Best For: Checking symptoms Advice on self care options Local Service Finder Interactive First Aid Guide Why: Access 24 hours a day, seven days a week Expert advice and information WEB ADVICEwww.southcheshireccg.nhs.uk www.nhs.ukwww.easterncheshireccg.nhs.uk

8. High Street Pharmacy Best For: Face to face advice and information Common winter health complaints Healthy Living Services Why: Local high street expert Convenient No appointment needed Private consultation rooms available WEB ADVICE www.southcheshireccg.nhs.uk www.nhs.ukwww.easterncheshireccg.nhs.uk

9. GP Practice Best For: Illnesses that are getting worse Concerns about mental health or sexual health Healthy lifestyle advice and support An out of hours service at weekend and evenings Why: Experts on a range of health conditions Access to other local NHS services and prescriptions On-going treatment and support for long term conditions GP Out of Hours Services are available on 01270 273 666 for South Cheshire and 01625 502999 for Eastern Cheshire during the following times: Monday to Thursday 18.30pm to 08.00am Friday 18.30pm to Monday 08.00am 24 hours on Bank Holidays

10. Urgent Care Centre / Minor Injury Unit Best For: Something that needs urgent attention BUT is not life threatening Why: Open seven days a week No appointment needed Access to services such as x-rays and stitches Can prescribe and refer to you other services if needed Minor Injury Unit Royal Victoria Infirmary Open daily 9am until 10pm including weekend and bank holidays Tel: 01606 564000 Minor Injury Unit Congleton War Memorial Hospital Open Monday – Friday 10am until 6pm Saturday – Sunday and bank holidays 8am until 8.30pm. Tel: 01260 294828

11. A&E / 999 Best For: Life threatening and serious emergencies including: Serious accident and burns Breathing problems Heart attacks Strokes Why: No appointment needed but you may wait for 4 hours Access to trauma and major trauma services Leighton Hospital Middlewich Road, Crewe CW1 4QJ Tel: 01270 255141 Macclesfield District General Hospital, Victoria Road, Macclesfield SK10 3BL Tel: 01625 421000

12. Winter Wellbeing Get Ready for Winter Get a flu jab ( its free if you are over 65, have a long term condition, or are pregnant) Review how you use your medicines ( service available at most pharmacies) Have your heating checked and serviced Check if you are entitled to any help with heating your home

13. Winter Wellbeing Act Now for Winter Keep your house warm (between 18 and 21 C) Have hot meals and hot drinks throughout the day On cold days try and stay indoors when possible Tune in to local news and radio to check weather conditions

14. Winter Wellbeing Be a good neighbour Keep an eye on older people during colder weather Offer a helping hand with shopping, collecting prescriptions, lifts, walking the dog etc. If clearing snow use grit or salt, never use water, and pile snow carefully.