1. Bookstores are Going Green Block 4, Session 1822 Chuck Kissel Cal State Fullerton

3. Introduction 16 years of bookstore experience at Cal State Fullerton – 4 years in the textbook department – 8 years in operations/customer service – 4 years as the bookstore director

4. Industry involvement Chair of the CSUISG (California State University Independent Stores Group) Board member of ICBA (Independent College Bookstore Association) Follett Higher Ed. Customer Advisory Council (CAC) member

5. Overview Importance of environment for students Definition of sustainability by students Past experiences (1990’s) Current practices (2000’s) Future projects (2010’s) Closing highlights Questions

6. Importance Top ranked charities/causes by students Survey conducted by Youthography – Environment (#1) – Breast cancer (#11)

7. Definition Which of the following is considered sustainable by customers (students)? 1. A bag that is made from recycled material. 2. A bag that is biodegradable.

8. Past Experiences (1990’s) Sustainability programs in bookstores – Standard recycling of waste Cardboard Paper Aluminum cans Plastic bottles – Buyback and used textbooks

9. Other past experiences

10. Current practices (2000’s) Buyback, used textbooks Textbook rentals Reusable store bags for purchase Course packs produced on 100 post consumer green (Canada) Solar panels (SLO)

13. More current practices Recycled office supplies Newspaper pencils Green (blue) books Elephant poop paper Organic and recycled clothing/gifts Plastic bottle shirts Corn plastic mugs

14. Other current projects

15. Future projects (2010’s) Movement from print to electronic advertising Digital (with audio) signage Emails (secret sales) Digital textbooks and delivery Reduction/elimination of plastic shopping bags

17. Problems viewing this email? Click here.Click here Address: Titan Shops 800 N. State College Blvd. Commons 2 Dock Fullerton, CA 92831-3599 Tel: 714.278.3418 Email: titanshopsweb@fullerton.edu Web: http://www.titanbookstore.com Titan Shops Privacy Policy: Because we at Titan Shops respect our customers and understand that you are concerned about privacy, we have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. We post this privacy policy so that you know what kind of information we collect, how it is handled and with whom it may be shared. As we continue to develop our web site and take advantage of technologies to improve the services we provide, this polic likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Currently, Titan Shops gathers customer information to improve the content on our web site, to enhance your on-line shopping experience, and for marketing and promotional purposes. At this point, such information includes customer information gathered in the course of processing sales transactions and requests for information. Customer information will not be shared outside of Titan Shops or the CSUF Auxiliary Services Corporation.If you wish to update your online textbook account, go to http://www.titanbookstore.com and click "My Account" or send an email to Titan Shops web order fulfillment center at titanshopsweb@fullerton.edu.http://www.titanbookstore.comtitanshopsweb@fullerton.edu

18. Click here if you are having problems viewing this email. Address: Titan Shops 800 N. State College Blvd. Commons 2 Dock Fullerton, CA 92831-3599 Tel: 714.278.3418 Email: titanshopsweb@fullerton.edu Web: http://www.titanbookstore.com

20. Other future projects

21. Closing highlights Sustainability is important to students Expectation is likely to continue Entities examining strategies to be greener More innovative green products Water fountains accommodating refilling Paperless conferences, meetings, and classroom instruction

22. Questions