1. www.next-em.com.mk Evolution of the telecommunication market 2008-2011 View of a integrator company

2. www.next-em.com.mk Who are we? We are an IT integrator which provides one stop services for companies: hosting, web design, networking, VPN, server menagment. We are an IT integrator which provides one stop services for companies: hosting, web design, networking, VPN, server menagment. In the period from 2008-2011 we provided our services to more than 200 companies to which we provide support 24/7 In the period from 2008-2011 we provided our services to more than 200 companies to which we provide support 24/7 Our policy: the customer will never see the problem – just the solution Our policy: the customer will never see the problem – just the solution

3. www.next-em.com.mk Why our opinion maters In 2008 we presented our views on WIMAX technology – our vision become the reality In 2008 we presented our views on WIMAX technology – our vision become the reality In 2010 we presented our views on NGN – our vision is becoming a reality In 2010 we presented our views on NGN – our vision is becoming a reality In 2011 …… In 2011 …… Our experience – we work with all TELCO players in the country. Our experience – we work with all TELCO players in the country. Our expertise – we know the market, we know what the costumer wants, we know how providers work, how support should work, how things in theory are never the same in reality… Our expertise – we know the market, we know what the costumer wants, we know how providers work, how support should work, how things in theory are never the same in reality…

4. www.next-em.com.mk Our predictions: More bandwidth More bandwidth More monthly traffic limits – no traffic limits More monthly traffic limits – no traffic limits Better support Better support Integrated services Integrated services Technology convergence – internet on the move Technology convergence – internet on the move Companies will go GREEN Companies will go GREEN Companies will be more user friendly Companies will be more user friendly Companies will provide what the customer needs Companies will provide what the customer needs

5. www.next-em.com.mk Where work should be done… Better support Better support Better number portability Better number portability No bandwidth limit No bandwidth limit Clear representation of the provided services – no tiny fonts in the customer contract Clear representation of the provided services – no tiny fonts in the customer contract Customer protection Customer protection

6. www.next-em.com.mk QUESTIONS

7. THANK YOU! bidikov@next-em.com.mk