1. M ARKETING D EPARTMENT Prepared by Angel Tong – Team Leader

2. MEMBERS Lloyd Edwards Thomas ToAngel Tong Drita Shala Team Leader Products and Services Officer Promotions Officer Customer Relations Officer

3. Development of goods and services - Marketing Proposal Allocate roles to the team members and guide them to the completion of the plan Create the Gantt Chart and the Budget for the Department Produce the team charter for the department Drita Shala Products and Services Officer Angel Tong Team Leader

4. Produce a charter of customer service Design a promotional plan Produce promotional material Lloyd Edwards Customer Relations Officer Thomas To Promotions Officer

5. TEAM CHARTEM Mission The marketing mission is to interpret and based on customer needs to provide quality products and customer service. Purpose The marketing department is a provider of quality products and services team. Therefore we through promotional, improve and experience to conform to customer’s requirements. We keep a long-term and stable relationship with partners and customers.

6. Goals  To establish a long-term and stable cooperative relationship with customers  To provide quality products and customer service to customers  To provide quality marketing campaign

7. M ARKETING TASKS Sausage Sizzle Day Day: 3 rd November 2011 Time:11.00am Place:Outside the canteen Sausage Sizzle Day Day: 3 rd November 2011 Time:11.00am Place:Outside the canteen

8. M ARKETING BUDGET

10. T HANK YOU