1. This project is funded by the European Union TOBB ETCF results Activities which have enhanced the general service capacity of Turkish Chambers Mustafa BAYBURTLU Head of EU Department, TOBB EU-Turkey Chambers Forum – Final Conference 16 November 2009 Istanbul This project is implemented by EUROCHAMBRES & TOBB

2. This project is funded by the European Union TOBB Enhancing the general service capacity of Turkish Chambers 1.EUROCHAMBRES Academies 2.Chamber Accreditation 3.Partnership projects This project is implemented by EUROCHAMBRES & TOBB

3. This project is funded by the European Union TOBB “The big Picture” Trainings, Accrediation, Partnerships “The big Picture”

4. This project is funded by the European Union TOBB Outreach Eurochambres Academies Outreach This project is implemented by EUROCHAMBRES & TOBB

5. This project is funded by the European Union TOBB Eurochambres Academies Some Facts & Figures Participation of Turkish chamber executives with full scholarship to the following academy events: Trade Forum 2008 (LaHulpe-Brussels, Belgium): 27-30.01. – 5 scholars – 5 scholars by ETCF scholarship – Total: 50 participans from 26 countries Summer Academy 2008 (Porvoo-Helsinki, Finland): 23-27.06. – 10 scholars – 10 scholars by ETCF scholarship – Total: 51 participans from 25 countries International Trade Academy 2009 (Menthon St.Bernard, France): 28.-31.01. – 4 scholars – 4 scholars by ETCF scholarship – Total: 45 participans from 20 countries Summer Academy 2009 (Obidos, Portugal): 15.-19.06. – 10 scholars – 10 scholars by ETCF scholarship – Total: 45 participans from 20 countries This project is implemented by EUROCHAMBRES & TOBB

6. This project is funded by the European Union TOBB Trade Forum 2008 TİMETABLE SUNDAY 27.01 MONDAY 28.01 Core course TUESDAY 29.01 Optional course WEDNESDAY 30.01 Optional course 9.00 – 12.30 Foreign Trade Strategies for Chambers To choose form the 9 optional courses on offer 12.30 – 13.30 Lunch 14.00 – 17.30 Arrival of participants & Transfers to training centre in La Hulpe European Union Trade Policy To choose form the 9 optional courses on offer European Institutions visit & experts briefings - Certification ceremony at EUROCHAMBRES offices 19.00 Welcome Reception & Dinner at the centre Networking Event Dinner Dinner of local specialities in city centre 17:00 Departure to airport Turkish Chambers with Scholarship: Aydın CCI, Edirne CCI, Istanbul CC, Istanbul Chamber of Shipping, Kütahya CCI The Programme: This project is implemented by EUROCHAMBRES & TOBB

7. This project is funded by the European Union TOBB Results & Evaluation A= Course Contents a1= objectives were clearly presented and achieved a.2= obtained valuable information from course a.3= course is relevant to professional/ personal development a.4= course summary in the brochure accurately describes this class a.5= level of the course a.6= overall rating of the course Average= 2,42 B= Course Leader b.1= knowledge of the subject b.2= gave good, clear explanations b.3= responded well to the questions b.4= presented the course organised b.5= used a variety of teaching methods b.6= integrated requested preparation b.7= overall rating of this course leader Average= 2,44 C= Student Contribution/group dynamics c.1= my contribution to the discussions c.2= other class members contributions c.3= general level of the group dynamics Average= 1.89 Overall Evaluation Academy Forum 2008 good 39% fair 0% excellent 61% poor/ fair 0% This project is implemented by EUROCHAMBRES & TOBB

8. This project is funded by the European Union TOBB Summer Academy 2008 Monday 23 June Tuesday 24 June Wednesday 25 June Thursday 26 June Friday 27 June 9:30-16:30 Arrival of participants at airport & transfer to Haikko Manor in Porvoo Core course 1 Optional course 1 Optional course 2 Optional course 4 9.00- 12.30 Buffet-lunch & transfer to airport 12.30- 14.00 19:00-20:00 Welcome Reception at Haikko Manor Core course 2 Guided tours of Porvoo & Helsinki- Reception at Central CC of debate with guest speaker Optional course 3 14.00- 17.30 Dinner at Haikko Manor 18:00 Group photo & - BBQ Dinner on Suomenlinna island hosted by Central CC of Gala Dinner & Certification Ceremony 20.00 Turkish Chambers with Scholarship: Adana CC, Aegean Region CI, Antalya CCI, Eskişehir CI, Gebze CC, İstanbul CI, İzmir CC, Konya CE, Konya CI, Tavşanlı CCI

9. This project is funded by the European Union TOBB Summer Academy 2008 This project is implemented by EUROCHAMBRES & TOBB

10. This project is funded by the European Union TOBB Trade Academy 2009 TİMETABLE WEDNESDAY 28.01 THURSDAY 29.01 Core course/Optional Course FRİDAY 30.01 Core Course/Optional course SATURDAY 31.01 Optional course 9.00 – 12.30 Arrival participants Geneva airport 13.00 Bus transfer to WTO Internationalisation & Global Europe  Intercultural Manageme nt  European Union Trade Policy  Trade Documents & Customs Procedures  Doing Business in Emerging Markets 12.30 – 14.00 14.00 -15.00 Visit of WTO in Geneva Lunch 14.00 – 17.30 16.00-17.00 Reception at Geneva CCI 17.00 Transfer to “Palace de Menthon”  Foreign Trade Strategies for Chambers  Internationalisation Programmes & Trade Promotion Instruments  Panorama of ITC use for international trade WTO Briefing Departure to Airport 20.00 Dinner at “Palace de Menthon“ Dinner of local specialities at “Chalet de la Pricaz” Gala Dinner & Certification Ceremony Turkish Chambers with Scholarship: Afyonkarahisar CCI, Gaziantep CC, Konya CC, Samsun CCI

11. This project is funded by the European Union TOBB Trade Academy 2009 Overall Evaluation Academy Forum 2008 good 19.5% fair 0% excellent 80.5% poor/ fair 0%

12. This project is funded by the European Union TOBB Summer Academy 2009 Turkish Chambers with Scholarship: Adana CC, Elazığ CCI, Fethiye CCI, Gaziantep CI, Gebze CC, Kayseri CI, Kocaeli CI, Tarsus CCI, Trabzon CE, Zonguldak CCI

13. This project is funded by the European Union TOBB Chamber Accreditation This project is implemented by EUROCHAMBRES & TOBB

14. This project is funded by the European Union TOBB Chamber Accreditation Goal: Revising the Turkish Chamber Accreditation Standard Partner: British Chambers of Commerce (BCC) Duration: 9 months Visits to: 11 chambers/commodity exchanges Results: – Review of existing implementation practice – Revision of accreditation standard (7 core competences, 4 services) – 3 levels of accreditation This project is implemented by EUROCHAMBRES & TOBB

15. This project is funded by the European Union TOBB Revised Accreditation Standard 7 Core Competencies 7 Core Competencies – Governance & Chamber Law – Finance – Human Resource Management – Planning & Development – Communications – Information & Communications Technology – Member Care & Quality 4 Services 4 Services – Networking – Policy & Representation – Business Information & Support – International Trade Excellence levelFull accreditationEntry level This project is implemented by EUROCHAMBRES & TOBB

16. This project is funded by the European Union TOBB Partnership projects Facts & Figures 22 chamber partnership projects Outreach: 22 chamber partnership projects 36 36 Turkish Chambers 24 24 EU Chambers Duration: 12/2008 – 11/2009 This project is implemented by EUROCHAMBRES & TOBB

17. This project is funded by the European Union TOBB 22 chamber partnership projects

18. This project is funded by the European Union TOBB Project priority areas Internation- alization, Trade (8) Vocational Training (3) Regional Competitive -ness (1) Environment (2) CSR (1) IPR and Finance (3) Women Entrepre- neurship (4) This project is implemented by EUROCHAMBRES & TOBB

19. This project is funded by the European Union TOBB The ETCF Support Unit Monitoring & Implementation The ETCF Support Unit 66 monitoring visits to all lead chambers in Turkey (initial, interim, final visit) Changerequests handled from chambers: – Notifications: 68 – Addendum: 31 Monthly Management Meetings Kick-off, interim and final conference. This project is implemented by EUROCHAMBRES & TOBB

20. This project is funded by the European Union TOBB Thank you for your attention This project is implemented by EUROCHAMBRES & TOBB