1. CoreNet Paris Discovery Forum 4 June 2014 Capgemini’s global Real Estate organisation Caroline Sturtz-Verdier

2. 2 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Welcome!  Introduction: Why did we want a global organization?  Driven by requirement from CFO to make strong cost savings and operate globally  Driven by a willingness to share best practices and use common tools and processes  Real estate is a business enabler, we need to maximise use of the assets  Be proactive not passive - anticipate & determine the Real Estate strategy  Gather the real estate expertise together to have economies of scale  First steps taken by Capgemini to become global & deliver benefits  Next steps and additional benefits of central processes & tools

3. 3 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Global team: first steps Rationalization program Portfolio database Common chart of account Re-organization by Region Authorization process

4. 4 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date 5 regions with a common governance and common processes Nordics Benelux UK Southern Europe Eastern Europe NAR & LATAM India Australia &NZ China Vietnam Singapore/HK/ Dubai Malaysia Philippines Taiwan Japan Southern Europe Eastern Europe NAR & LATAM Northern Europe Asia

5. 5 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Priorities for the Corporate Real Estate team ActionBenefits Organization by Region Single Region Head appointed Sharing of knowledge, Increase the speed of response by region Authorization Process Greatest scrutiny of spend Greater accountability Review of commitments Global Rationalization Programme Cost savings are possible as overview of the total portfolio & focus on quick wins Single Real Estate strategy removes subjectivity Sharing of Best Practices

6. 6 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Priorities for the Corporate Real Estate team ActionBenefits Single Chart of AccountAgreed typology of spending: clear idea of the cost of each spending in the real estate sector Comparative analysis is made possible Portfolio Database Accurate knowledge of the number & status of current leases and commitments Review of each break option or expiry end lease date can achieve savings Total visibility of the commodity Ability to see the breadth of the portfolio to make changes visibility = control

7. 7 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date First steps then bigger steps… Q1 2013 Q 2013Q1 2014 Q2 2014Q1 2015 First steps REorgani zation Rationalzation Portfolio Accounting Authorization Global CRE support services Space Organization Space Management FM

8. 8 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Benefits of the Second steps ActionBenefits Global Shared Services Support of new space request Support of the rationalization plan Space design standards and project delivery Turnkey office delivery Key for the authorization process for new or the renewal of leases Space Management Space saving due to better seat allocation Seat forecast will allow to planning lease renewal Encourages a responsible attitude Facilities Management The same « customer experience » for employees and clients Cost savings – standardisation of the service FM is not a core business offering (external resources)

9. 9 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Benefits of a Global Shared Services team CRESS (Corporate Real Estate Support Services) Capgemini Business units Process External suppliers

10. 10 Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Conclusions  A global business must have a global Real Estate strategy  Visibility of real estate commitments is key  A common database and « real estate language » is essential for people to work with aligned process.  Convince the local Real Estate managers on the benefits of a global organization - understand the motivation of each individual to « buy » and contribute to the new organization.  Convince the business about the benefits of a global organization, taking over from business’ actions  Also, Regional Managers are key to deploying the process and the need to willing to work together  What you don’t measure, you can’t manage  Capgemini already seeing rich rewards for Real estate team and our people