1. McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 9 Emerging Trends and Technologies: Business, People, and Technology Tomorrow

2. 9-2 INTRODUCTION

3. 9-3 Personal Software-as-a-Service Personal SaaS - delivery model for personal productivity software in which you pay for software on a pay-per-use basis instead of buying the software outright

4. 9-4 Push, Not Pull, Technologies and Personalization Push technology – environment in which businesses come to you with information, services, and product offerings based on your profile

5. 9-5 Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) – allows you to send voice communications over the Internet and avoid the toll charges that you would normally receive from your long distance carrier Catching on quickly in the business world A little slower in the personal world Not everyone has high-speed in-home Internet access

6. 9-6 Web 3.0 Web 3.0 – third generation of the Web focused on semantics Semantics – ability of Web technologies to interpret and understand human-generated content Search engines, for example, will be much better at filtering results

7. 9-7 Automatic Speech Recognition Automatic speech recognition (ASR) – not only captures spoken words but also distinguishes word groupings to form sentences Becoming more a reality everyday Commercial systems cost less than $100

8. 9-8 Virtual Reality Virtual reality – three-dimensional computer simulation in which you actively and physically participate Uses 3 unique devices Glove Headset Walker

9. 9-9 Cave Automatic Virtual Environment Cave automatic virtual environment (CAVE) – special 3-D virtual reality room that can display images of people and objects in other CAVEs

10. 9-10 Biometrics Biometrics – the use of physiological characteristics – fingerprint, iris, voice sound, and even breath – to provide identification Thats the narrow definition Can also create custom-fitting clothes using biometrics

11. 9-11 Other Biometric Devices Biochip – chip that can perform physiological functions Implant chip – microchip implanted into the human body that stores information about you for tracking (GPS) Family of 4 in Florida already have them Facial recognition software – provides identification by evaluating facial characteristics

12. 9-12 THE WIRELESS ARENA Provides tremendous mobility Will dramatically change everything Bluetooth – short-range communication of about 30 feet WiFi – longer-range communication of up to about several miles Near Field Communication – wireless technology for mainly mobile phones

13. 9-13 RFID RFID (radio frequency identification) – uses a chip in a tag or label to store information, and information is transmitted from, or written to, the tag or label when the chip is exposed to the correct frequency of radio waves

14. 9-14 MOST IMPORTANT CONSIDERATIONS The necessity of technology Closing the great digital divide Technology for the betterment of society Exchanging privacy for convenience Ethics, ethics, ethics