1. CTD Panel Speakers Isabelle Donovan – The Boeing Company
Dena Eades – WellPoint, Inc.
Dona Vinall - Law School Admission Council, Inc.

2. Isabelle Donovan 89 with all travel being booked through the agency
Senior Manager Global Travel and Expense, The Boeing Company
When did you become a CTD and why?
Stats
Air Spend
$313M
Hotel Spend
$120M
GDS & OBT
Sabre & Concur
OBT Adoption
94%
Describe your structure: in-sourced, outsourced, both……who does what?
we were at 60% within 90 days of implementing the tool and 66% one month later.
89 with all travel being booked through the agency
Why is a CTD important to your company?

3. Dena Eades 89 with all travel being booked through the agency
Travel Services Consultant, WellPoint, Inc.
When did you become a CTD and why?
Stats
Air Spend
$18.5M
Hotel Spend
$12M
GDS & OBT
Sabre & GetThere
OBT Adoption
95%
Describe your structure: in-sourced, outsourced, both……who does what?
we were at 60% within 90 days of implementing the tool and 66% one month later.
89 with all travel being booked through the agency
Why is a CTD important to your company?

4. Dona Vinall 89 with all travel being booked through the agency
Coordinator - Travel & Meetings, Law School Admission Council, Inc.
When did you become a CTD and why?
Stats
Air Spend
$1.2M
Hotel Spend
$275K plus
$2.5M in Meetings
GDS & OBT
Sabre & None
OBT Adoption
N/A
Describe your structure: in-sourced, outsourced, both……who does what?
we were at 60% within 90 days of implementing the tool and 66% one month later.
89 with all travel being booked through the agency
Why is a CTD important to your company?

5. Topic #1: Dealing with Suppliers
As a CTD, what are the Pros and Cons when dealing with your Suppliers?
How do you balance the relationships you have with your Suppliers and your TMC?
© 2012 CTDA, All Rights Reserved.

6. Topic #2: The World is Changing
How do you deal with threats and distractions to your program such as:
Travel 2.0
Supplier Loyalty Programs
Social Media’s emerging impact in travel
Daily Offers Engines
Emergence of Mobile and its growing impact on travel
Do you ever get uncomfortable or feel defensive about your program?
© 2012 CTDA, All Rights Reserved.

7. Topic #3: Looking Forward
What are your goals for 2013?
What are the biggest threats to those goals?
What keeps you awake at night?
© 2012 CTDA, All Rights Reserved.

8. Predictions
© 2012 CTDA, All Rights Reserved.

9. Thank You! Speakers Isabelle Donovan – The Boeing Company
Dena Eades – WellPoint, Inc.
Dona Vinall - Law School Admission Council, Inc.