1. Transition to Managed Services 0 Microsoft E-Learning IT Infrastructure Partnership Team August 26, 2008

2. Transition to Managed Services 1 On-line education for Microsoft applications, including Word, Excel, Windows and others, now available  Online training in Microsoft applications is now available for agency customers to improve their skills and working knowledge of different software programs if desired  There is no additional cost for the training; it is part of the enterprise licensing agreement with Microsoft  All agency users are eligible to take the training – they just need to use their agency codes on the Web site in order to access the Microsoft e-learning offerings  Modules are offered in various Office applications, such as Word, Excel, Outlook, and Windows XP system education  Features include user-selected learning styles, assessments, rich simulations, hands-on labs and multimedia capabilities Available Microsoft Training Applications: Word Excel Outlook Systems: Windows XP Windows Vista Servers: MS SQL Server Exchanger Server

3. Transition to Managed Services 2 Agency employees can access Microsoft E-Learning online using agency learning codes and step-by-step instructions  All modules are available on the Microsoft website and can be accessed using individual agency learning codes  AITRs will receive a list of agency access codes, and may decide how to best distribute to their employees  We will provide activation instructions and FAQs with step-by-step instructions to help users get started and answer basic questions  The MS E-Learning web site provides additional information Microsoft E-Learning http://www.microsoft.com/licensing/sa/benefits/ele arning.mspx