1. 1 Project Failure Factors Well known Yet ignored..

2. Big Projects Go Wrong 2 CSA system '£50m over budget' “One of the greatest public administration disasters of recent times “ NHS NPfIT Estimated at £6.2bn Now £12.4bn Some estimates suggest final cost of £20bn Enough for 26,000 doctors for ten years

3. MS Windows Vista Anticipated release dates – Announced in April 2003, anticipated to release Early 2005 – Announced in Sep 2003, anticipated to release Some time in 2006 – Announced in May 2006, anticipated to release When its ready – Jan 2007 Actually released (possibly still not really ready though) 3

4. Why do projects go wrong There are well known reasons The lessons rarely get learned Memorise the following… 4

5. 5 Analysis Missed details Inadequate client engagement Poor communication of analysis

6. 6 Design Missed features Poor design can impact performance A hard to use interface

7. 7 Project Management Project goes “out of control” The manager doesn’t know about issues Over schedule It’s taking too long Over budget It’s costing too much

8. 8 Testing Some features not tested Incomplete testing Inadequate time given to testing

9. 9 Installation/Changeover It’s a chance to give a good first impression Poor changeover can affect morale Poor training can impact attitude

10. 10 Support and Maintenance Support and maintenance is not optional If done well the product image is enhanced Done badly may result in project failure

11. 11 In summary Missed details Inadequate client engagement Poor communication of analysis Inadequate Testing …