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HIGH PERFORMANCE MANAGEMENT CONFERENCE EFFECTIVE PRESENTATIONS
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090 00 5 876543215 4 004987654321039876543210987654321021987654321098765432100 HoursMinutesSeconds Making a First Impression
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090 00 4 876543215 3 004987654321039876543210987654321021987654321098765432100 HoursMinutesSeconds Making a First Impression
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090 00 3 876543215 2 004987654321039876543210987654321021987654321098765432100 HoursMinutesSeconds Making a First Impression
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090 00 2 876543215 1 004987654321039876543210987654321021987654321098765432100 HoursMinutesSeconds Making a First Impression
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090 00 1 876543215 0 004987654321039876543210987654321021987654321098765432100 HoursMinutesSeconds Making a First Impression
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First Impressions Within 5 seconds… – Do I trust you? – Do I like you? Within 5 minutes… – Are you competent? – Do you know what you are talking about?
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What are Effective Presentations? Engage the audience Spread ideas Facilitate dialogue Change behavior
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HOW you say it WHAT you say Is As Important As
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Source: Research by Albert Mehrabian, a Professor Emeritus of Psychology at UCLA, published in 1971 in Silent Messages (1st ed.) and Silent Messages: Implicit Communication of Emotions and Attitudes (2nd ed.) in 1981. Communication BODY LANGUAGE Posture Use of hands Facial expressions TONE Pace Inflection Volume WORDS 55% 38% 7%
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“ If you don’t believe in the messenger, you won’t believe the message. Jim Kouzes, co-author of The Leadership Challenge. ”
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What is the Message?
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Body Language Standing Posture Stand up straight Plant your feet shoulder width apart Hands / Gestures Find a place for your hands when standing; avoid crossing arms or hands in pockets Match gestures to content; make them bigger and more deliberate Facial Expression Maintain eye contact for a few seconds, then move to next person; be random Smile and laugh as appropriate; project emotions
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Application Activity Let’s get on our feet and practice. – Plant your feet – Shoulders squared off – Eyes straight ahead – Find a place for your hands Turn to a partner and get feedback.
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Tone Pace Slow → Thoughtfulness Fast → Excitement, Energy Inflection Emphasis and variety Volume Silence → For Thought Soft → For Attention Loud → For Importance To maintain audience attention one change every two minutes To maintain audience attention one change every two minutes
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Words Head Rational Head Rational Heart Emotional Heart Emotional
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Heart Metaphor or story Picture or graphic A picture is word a thousand words Head Facts, figures, and statistics Success … means gaining converts through both logic and emotion. Dan P. Cohen, The Heart of Change Field Guide Success … means gaining converts through both logic and emotion. Dan P. Cohen, The Heart of Change Field Guide
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“ ” The real message isn’t what you say. It’s what the other person remembers. - Harry Mills
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Making Words Memorable brighter Important elements larger and brighter Multiple media elements Show and Tell Few, simple words Sensing words Alliteration and/or rhyme Repetition and volume Variety of delivery
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Let’s Talk Q&A
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Conducting an Effective Q&A Make it clear! – Let the audience know if and when there will be a Q&A Transition appropriately – Have a visual and ask for questions – Remember, show and tell Maintain control – Repeat the question, answer to the group – Keep answers as short as possible – If you don’t know the answer, don’t answer! Write it down or refer – Capture questions there is not time for, and follow-up
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Why is it so Hard?
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You lack Presentation skills – Monotone delivery – Can’t answer questions Audience is not engaged – Just facts & figures – Don’t connect Content is not memorable – Too much content – Driven by PowerPoint
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Application Activity Let’s look at the Presentation Planner Use this for your next Presentation
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