1. © ABB Oy 1 DOCPLCMODEL03 ABB ULMA / Web Imaging Systems lifecycle management model (LCM) March 2004

2. © ABB Oy 2 ABBDrivesLCM ULMA / WIS LCM Complete lifecycle management Active sales and manufacturing phase Classic full product support phase Limited limited product support phase Obsolete no viable service market or technology remains Management of various ULMA / WIS generations Management of plant’s installed base of ULMA / WIS Performance Optimum performance curve ActiveClassicLimited Obsolet e

3. © ABB Oy 3 ABBDrivesLCM ULMA / WIS LCM Lifecycle phases Active (sales and manufacturing phase) Classic (full product support phase) Limited (limited product support phase) Obsolete (no viable service market or technology remains) Released for sale Volume production ends Full product support ends Limited product support ends Lifecycle announcement ClassicLimitedObsolete Yearly lifecycle status review Active Lifecycle announcement

4. © ABB Oy 4 ABBDrivesLCM ULMA / WIS LCM Active phase of lifecycle Product has been released for sale Continuing search for functional enhancements Support upgrade from older products (limited & obsolete) to active version Full product support and lifecycle services available: Released for sale Active Lifecycle announcement Volume production ends Installation & commissioning Support & remote service Maintenance & field service Training & eLearning Spare parts & repair Optimization

5. © ABB Oy 5 ABBDrivesLCM ULMA / WIS LCM Classic phase of lifecycle Product is no longer sold by factory Price may increase due to lower volume, increased vendor component costs, etc. Full product support and lifecycle services available: Lifecycle announcement Classic Yearly lifecycle status review Full product support ends Training & eLearning Spare parts & repair Optimization Support & remote service Maintenance & field service Migration & retrofits

6. © ABB Oy 6 ABBDrivesLCM ULMA / WIS LCM Yearly lifecycle status review Limited phase of lifecycle Increased use of refurbished material and repair Recommended replacement with active product (recycling available where permitted) Limited product support and lifecycle services available: Limited product support ends Lifecycle announcement Limited Spare parts & repair Migration & retrofits Replacement & recycling Support & remote service Maintenance & field service Optimization

7. © ABB Oy 7 ABBDrivesLCM ULMA / WIS LCM Obsolete phase of lifecycle Obsolete phase occurs when: Product support is no longer possible within reasonable cost ABB is no longer capable of supporting the product technically Old technology is no longer available Many ABB products have been and continue to be supported for over 20 years Availability of support, spare parts, repair & field services can not be guaranteed: Obsolete Sale of spare parts is limited to available inventory, availability of repair services are contingent on components Maintenance & field service if competent service engineers available Replacement & recycling services are available

8. © ABB Oy 8 ABBDrivesLCM ULMA / WIS LCM Summary of lifecycle phases Product, parts and related lifecycle services have been released for sale Migration from limited and obsolete phases to active phase is supported Product is not manufactured at factory any longer Full range of lifecycle services and parts are available Limited product support and lifecycle services are available It is recommended to replace with active product Recycling exists where available Availability of product support can not be guaranteed within reasonable cost or technically Many ABB products have been and continue to be supported for over 20 years ActiveClassicLimitedObsolete

9. © ABB Oy 9 ABBDrivesLCM ULMA / WIS LCM Benefits ULMA / WIS lifecycle management Ensures spare part and competence availability throughout the entire lifecycle Enables efficient product support & maintenance for improved reliability and optimum accuracy of the system Adds functionality and value to customer by following the upgrade path Provides smooth transition path to new technology in the end of lifecycle  Maximizes value of WIS systems and maintenance investments