1. Unit 6

2. Overview
Starting up
Vocabulary
Reading
Listening
Skills
Case study

3. Starting up 6.1 Listen to three people talking about the A
products they buy and when they buy them.
Complete the chart.
Starting up A
Once a

11. grocer’s (shop) supermarket the butcher’s (shop) confectioner
Expressions for shops:
grocer’s (shop)
supermarket
the butcher’s (shop)
confectioner
the baker’s (bakery)

12. the florist’s (flower shop)
chain stores superstore
general store kiosk
shopping centre
shopping mall

13. flea market bazaar
Dairy pharmacy
jeweler’s delicatessen
optician’s shop
franchised shop
Boutique dollar-shop

14. go to the shops purchase shop around shop at/in go window shopping
Expressions for buying and selling:
buy sell go shopping
do the shopping get
go to the shops purchase
shop around shop at/in
go window shopping
pick up something

15. wholesale retail
sell out out of stock
make/strike a bargain
bargain for on the market
sale for sale on sale

16. discount1/2,1/3,50%...off
shopping list
haggle over the price
paying in cash\by credit card
swipe one’s card through
a POS machine

17. Expressions for money:
change, cash, credit card, cheque,
check, coin, note, bill
Expressions for shopping facilities:
counter, shelf, window, trolley,
vending machine, checkout,
cash-register, shopping basket,
shopping cart

18. Expressions for people in a shop:
shop owner, boss, manager, shopkeeper,
shop assistant (sale assistant), cashier,
customer, shopper, buyer
--Good afternoon, Madam.
/Welcome to XXX. How may I help you?
--I'd like to buy a dress.
--Here are some new arrivals. And they sell quite well. You may try them on, if you like.

19. --Ok, let me try this on
--Whoa, you really look fabulous in
this dress. It perfectly fits you.
--Really? I think so, too. I'll take it.
--It's RMB399. Would you like to pay
in cash or by credit card?
--Cash. Here you are.
--Thanks madam. Let me wrap it up
for you.
--Thanks.
--You are welcome Bye.

20. Would you please make a discount?
We are having a sale now.
Is this the sale price?
It’s the preferential price.
It’s the latest fashion, very popular.
We give you a 5% discount, OK?
Have you anything that doesn’t
cost so much?
Your changes, sir.

21. Reading
A success story

23. Vocabulary 2
Choosing a service

24. Listening How to sell A 6.5 2. research 3. right people money
authority need
4. your product or service

25. B 6.6 Listen to the second part and answer
the questions below.
a drive/get-up-and-go
b attitude ( to company, people , products ,
services )
c confidence to come across credibly
2.a probe/ask questions
b confirm
c match to needs
d close

29. 7A

30. Work in pairs.
Student A: Turn to page 137.
Student B :Turn to page 143 and choose a role.
1 Read your role cards. The salesperson talks to
the customer and helps him or her choose a
phone.
2 Salespeople meet in pairs and discuss which
packages they sold. Customers meet in pairs
and discuss which packages they bought.

31. 2