1. What is our understanding of the 'reality on the ground' ?

2. A wide range of players Often with very different objectives Operating in a variety of settings - Providing health services to adolescents/young people !

3. A wide range of players Often with very different objectives Operating in a variety of settings - Providing health services to adolescents/young people ! Often small scale & time limited…

4. Poor design & poor implementation leads to poor impact ! "…No effects on sexual on sexual or contraceptive-use behaviours or on use of public clinics was observed…" Source: R J Magnani, L Gaffikin, E M Leao de Aquino, E E Seiber, M de C Chagas Almeida, V Lipovsek. Impact of an integrated adolescent reproductive health program in Brazil. Studies in Family Planning 2001; 32 (3): 230-243. Uneven quality !

5. Percentage of adolescents using youth centers & contacted by peer educators in the past year. All boys All girls Boys 10-14 Boys 15-19 Girls 10-14 Girls 15-19 Youth centre20.37.210.527.23.99.0 Peer education 26.515.118.332.312.716.5 Source: A. Erulkar, T Mekbib, N Simie, T Gulema. Differential use of adolescent reproductive health programs in Addis Ababa, Ethiopia. Journal of Adolescent Health. 2006, 38, 253-260. Patchy coverage !

6. What are we doing to strengthen country-level action in reaching adolescents with the health services they need ?

7. Objective: To improve the quality & expand the coverage of an evidence- based package of health interventions in order to achieve clearly defined health outcomes. National standards-driven initiatives to improve quality & expand coverage.

8. What is our recommended approach to reaching adolescents with the health services they need ?

9. Overall goal To improve the health & development of adolescents. HIV/AIDS 1. Prevention of too early pregnancy 2. Prevention of deaths in pregnancy & delivery Substance Use Mental Health Intentional & accidental injuries # 1. Using strategic entry points, to move the wider adolescent health agenda.

10. # 2. Being clear about the main purpose of delivering health services. 1. What are the health outcomes we are aiming for 2. What is the place of health service provision to adolescents within the overall strategy ? 3. What is the package of health services to be provided, to achieve the health outcomes we are aiming for ? 4. Where and by whom should these health services be provided ?

11. Adolescents are a diverse population group. Not all adolescents are equally vulnerable. # 3 Identifying the groups in the adolescent population whom we need to reach.

12. Alternative approaches to contraceptive information/services provision, Mexico Townsend J W, Diaz de May E, Sepǘlveda Y, Santos de Garza Y, Rosenhouse S. Sex education and family planning services for young adults: alternative urban strategies in Mexico. Studies in Family Planning 1987; 18: 103-108.

13. clinic Hospital NGO Private doctor Pharmacy Traditional healer # 4. Being clear about where & by whom health services are to be provided ?

14. Working to make existing service- delivery points more "friendly" to adolescents. A focus on building on what already exists. Setting up new service-delivery points exclusively intended for adolescents.

15. Striving to ensure that the services that adolescents need are in fact being provided & are being provided in the right manner. Provision Utilization Striving to ensure that adolescents are able & willing to obtain the health services they need. # 5. Setting out to do more than just make health services "friendly".

16. Accessible Acceptable Equitable Efficient Appropriate Comprehensive Effective ProvisionUtilisation # 6. Using a quality framework for health-service provision to adolescents.

17. Accessible Acceptable Equitable Efficient Appropriate Comprehensive Effective Provision Utilisation A quality framework for health-service provision to adolescents.

18. Accessible Acceptable Equitable Efficient Appropriate Comprehensive Effective Provision Utilisation A quality framework for health-service provision to adolescents.

19. Accessible Acceptable Equitable Efficient Appropriate Comprehensive Effective Provision Utilisation A quality framework for health-service provision to adolescents.

20. Service providers: - are non judgemental & considerate in their dealings with adolescents - deliver the services in the right way Clear definitions of 'required' quality of health service provision to adolescents. Community members support the provision of health services to adolescents. Adolescents - are aware of what services are being provided - are (& feel) able & willing to obtain the health services they need Points of service delivery: - enable adolescents to obtain the health services they need - are appealing to adolescents & respectful of them - provide the health services that adolescents need

21. # 7. Using a standards-driven quality improvement approach. What is a standard ? A standard is a statement of required quality. How can standard-driven quality improvement contribute to our work ? 1. By setting clear goals for the quality of different aspects of the functioning of service-delivery points. 2. By providing the basis for assessing the achievement of these goals. 3. By providing the basis for identifying what needs to be done to achieve the goals.

22. 1. Standards set clear goals. They make explicit the definition of quality required Required quality. Standards-driven quality improvement

23. 1. Standards set clear goals. They make explicit the definition of quality required Required quality. Standards-driven quality improvement Actual quality. Gap between required and actual quality. 2. Standards provide the basis for assessing the achievement of goals. They provide a clear reference against which quality can be assessed (& compared).

24. 1. Standards set clear goals. They make explicit the definition of quality required Required quality. Standards-driven quality improvement Actual quality. Gap between required and actual quality. 2. Standards provide the basis for assessing whether goals have been achieved. They provide a clear reference against which quality can be assessed/compared. 3. Standards provide the basis for identifying what needs to be done to achieve the goals. They provide an entry point for identifying why the goals were not achieved, and what actions need to be taken for the goals to be achieved.

25. IMPROVE QUALITY DEFINE QUALITY MEASURE QUALITY The Quality triangle. The Quality triangle. Quality of Care

26. # 8. Working to expand the coverage of health services, alongside efforts to improve quality. What is coverage ? The proportion of a given population that is able to/willing to/has in fact obtained the health services that they need. Why is a focus on coverage relevant to our work ? 1.By pressing for clarification on what proportion of the adolescents in a community need a specific health service. 2.By providing the basis for determining what proportion of them are in fact obtaining the health services they need.

27. 1. Clarifying what proportion of adolescents in a community need a specific health service. Expanding the coverage of health services. ☻ ☻ ☻ ☻ ☻

28. 1. Clarifying what proportion of adolescents in a community need a specific health service. Expanding the coverage of health services. ☻ ☻ ☻ ☻ ☻ 2. Determining what proportion of these adolescents are in fact obtaining the health services they need. ☻ ☻ ☻ ☻ ☻

29. 1. Clarifying what proportion of adolescents in a community need a specific health service. Expanding the coverage of health services. ☻ ☻ ☻ ☻ ☻ 2. Determining what proportion of these adolescents are in fact obtaining the health services they need. ☻ ☻ ☻ ☻ ☻

30. # 9. Being clear about what it takes to translate ideas into reality. " Scaling up: Deliberate efforts to increase the impact of health service innovations successfully tested in pilot or experimental projects so as to benefit more people ". Source: WHO, Reproductive Health Resarch & ExpandNet. From pilot projects to policies & programmes: Practical guidance for scaling up health service innovations (WHO, 2006).

31. National level Providing directions Providing methods & tools Providing human & material support District level Acting as a bridge between the national level & the district. Playing a facilitating role in the district Supporting the service delivery points Supporting community action Local level Different but complementary actions at national, district & local levels.