1. Revision for Final Exam - OB w Date: Dec.12, 13:00-16:00 w Exam format: w 30 MCQs: 30 marks w 8 short answers: 40 marks w 2 long answers: 20 marks w 1 mini case study: 10 marks

2. MCQs Lectures 3, 6, 10, 11, 12, 13, 14

3. Short answers w Lectures 4, 6, 10, 12, 14

4. Long answers w Lectures 10, 11, 12, 13

5. Case study: w Lectures 10, 11, 12, 13, 14

6. Examples of short answers w Discuss how job satisfaction can impact employee productivity, absenteeism and turnover w List and explain the four ways employees can express job dissatisfaction w Discuss cognitive dissonance theory and three ways in which individuals might alliviate dissonance

7. Examples of short answers w Formal vs. informal groups w 4 common classes of norms w Group size and group’s behavior

8. Examples of short answers w Transformational leaders vs. transactional leaders w Charismatic leaders w Leaders vs. managers

9. Examples of short answers w Forces that drive organizational change w Forces that resist organizational change

10. Examples of short answers w Innovation stragegy, cost-minimization strategy and imitation strategy w Centralization vs. decentralization w Virtual organization and a real example w Advantages and disadvantages of narrow span of control

11. Examples of long answers w Trust and its implications for leaders w What power tactics can employees use to translate their power bases into specific actions? w Organizational strategies and its proper designs w How does culture begin and how can an organization keep its culture alive

12. Good luck