1. The 2013 CHC survey results (and some practical tips for 2014) Rachel Stone Partner, People Management January 2014

2. Context October 2013 results show a slight fall in unemployment in Wales (8.0% down from 8.9% at the same time last year) RPI has continued to fall, from 3.1% in December 2012 to 2.7% in December 2013 CPI now at 2.0% RPI and CPI predicted to rise slightly in next few months Nationally, pay settlements running at 2.0%

3. Pay trends by level of role

4. Comparison of salary levels for Executive roles in English and Welsh Associations

5. Key Messages from our HA Executive Reward Survey Year on year executive pay has increased by 3.2% Median expected rise is 2%, with 59% expected to award between 1% and 2% Less than 1/3 rd of HA Executive receiving bonus Car Allowances steady at 8% of base pay 65% of associations expect staff numbers to remain steady, 26% expect growth

6. Key Themes for Welsh HAs (1) The gap between general housing and supported housing pay is remaining constant Half of organisations continue with pay restraint Half of associations expect staff numbers to stay constant A third expect increase linked to business growth or diversification

7. Key Themes for Welsh HAs (2) Recruitment challenge is for technical and skilled support roles Community networks trump job centres Succession planning still informal in most associations Staff turnover increased from 11.2% to 12.9% 71.6% of leavers left the housing sector completely

8. Key Themes for Welsh HAs (3) Sickness absence levels increased slightly (3.5% to 3.8%) Stress is still the most common cause of long term absence Enhanced benefits still key, including family friendly, annual leave and flexible working – now taken as the norm Training spend increasing to an average of £617 last year

9. What’s just around the corner?

10. Hot topics in reward for 2014 – It’s all down to cost …. 1. Ongoing impact of the “Personalisation Agenda” 2. Changing economic environment 3. Automatic enrolment

11. Hot topics – forward thinking 1. Get aligned – total spend, not salary focus 2. Innovative design 3. Education, education, financial education 4. Personalise for me 5. Benefits - tell me more…

12. More strategic approach to communication of reward

13. Automatic Enrolment Staging Dates Employer responsibilities Communication Education Implementation

14. Personalising reward choices ‘My Reward’ Mixing baseline benefits and personal choice Learn from consumer marketing Easy technology tools to support

15. Housing sector requests Very specific role benchmarking Moving away from ranges and towards spot salaries Improving value and ‘fit’ of benefits spend Longer term exec pay models

16. First signs of economic growth...

17. Any Questions? ?

18. This presentation is of a general nature and is not a substitute for professional advice. No responsibility can be accepted for the consequences of any action taken or refrained from as a result of what is said. Disclaimer

19. Smith & Williamson LLP Portwall Place Portwall Lane Bristol BS1 6NA Tel: 0117 376 2066 Fax: 0117 376 2001 www.smith.williamson.co.uk

20. Smith & Williamson LLP Regulated by the Institute of Chartered Accountants in England and Wales for a range of investment business activities.Members of Nexia International. Portwall Place, Portwall Lane Bristol BS1 6NA Tel: 0117 376 2000 Fax: 0117 376 2001 www.smith.williamson.co.uk