1. 1 Guide to Novell NetWare 6.0 Network Administration Chapter 11

2. 2 Chapter 11 - Implementing and Managing Network Printing Explain how printers are accessed on a network and set up a queue-based printing system, including print queues, printers, and print servers Use NetWare Administrator and iManager to create and configure Novell Distributed Print Services components, describe how to install printers on user workstations, and explain how to troubleshoot print services

3. 3 Chapter 11 - Implementing and Managing Network Printing Use iPrint to create and install printers that users can access and manage across networks Use NetWare Administrator and iManager to manage network printers

4. 4 Queue-based printing involves creating print queue objects and at least one print server Each printer is defined in the print server and must be associated with at least one print queue Output is sent from user workstations to a print queue, which is a network object that represents a holding area for storing print output in a form ready to send directly to a printer The print server software, running on the NetWare server, takes print jobs from a print queue and sends them to the associated printer Queue-Based Printing

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9. 9 Setting up a simple queue-based network printing system involves these basic steps: Create a print queue for each printer Create an eDirectory Non-NDPS Printer object to represent each printer Define a printer server object to send output from the print queues to the corresponding printer Load the print server and any remote printer software Queue-Based Printing

10. 10 Setting Up Queue-Based Printing (cont.): Using Network Administrator to create a print queue object: 1.Start NW Admin and log in as administrator 2.Select the target container, press the Insert key to open the New Object dialog box 3.Double-click the Print Queue object to open the Create Print Queue dialog box 4.Provide the print queue name and specify its volume 5.Click the Define Additional properties check box and click the Create button to open the Print Queue dialog box 6.Specify the manager of the print queue 7.Click OK Queue-Based Printing

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14. 14 Setting Up Queue-Based Printing (cont.): Using Network Administrator to create and configure a printer object 1.Start NW Admin and log in as administrator 2.Select the target container, press the Insert key to open the New Object dialog box 3.Double-click the Printer object to open the Create Printer dialog box 4.Provide the printer name and click the Define Additional properties check box 5.Click the Create button to open the Printer dialog box 6.Specify the print queue and printer attachment method 7.Click OK Queue-Based Printing

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18. 18 Setting Up Queue-Based Printing (cont.): Using Network Administrator to create a print server object: 1.Start NW Admin and log in as administrator 2.Select the target container, press the Insert key to open the New Object dialog box 3.Double-click the Print Server object to open the Create Print Server dialog box 4.Provide the print server name and click the Define Additional properties check box 5.Click the Create button to open the Print Server dialog box 6.Assign printers, users and operators to the new print server 7.Click OK Queue-Based Printing

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23. 23 Setting Up Queue-Based Printing (cont.): Before network printing can start, the print server software must be run from the NetWare server The print server software runs as a module on a NetWare server and uses the configuration and security information from a Print Server object Only one print server module can be loaded on a NetWare server at a time The print server is loaded from the server console via the LOAD PSERVER command Queue-Based Printing

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25. 25 Setting Up Queue-Based Printing (cont.): Before users can send output to the networked printer, the printer and associated drivers need to be added to the user workstations Setting up a network printer on a workstation: 1.Click Start, Settings, Printer and Faxes to open the Printers dialog box 2.Click the Add Printer icon to start the Add Printer Wizard 3.Browse and locate printer in the Shared Printers list box 4.Follow the prompts to install the correct printer drivers 5.Respond with Yes to make this printer the default 6.Click Finish Queue-Based Printing

26. 26 Troubleshooting Queue-Based Printing: Follow a systematic, logical approach to problem solving queue-based printing issues If printing has worked in the past, look for anything that has changed If printing has not been used, look for problems in the initial setup and configuration If the problem persists, try re-creating the printer objects and then adding the new printer to the workstation Queue-Based Printing

27. 27 Novell Distributed Print Services (NDPS) system is the result of a joint effort between Novell, HP, and Xerox to develop a truly distributed network printing system Designed for larger networks (queue-based printing is fine for smaller networks) Based on ISO 10175 Document Printing Application standard NDPS is designed to simplify setting up and maintaining network printing Implementing Novell Distributed Print Services (NDPS)

28. 28 NDPS components: Physical printers, NDPS directly supports a limited number of printer makes and models Brokers, which allow printer agents to register their printing services and send messages NDPS Manager, which manages printer agents for printers without embedded printer agents Printer agents, which are software modules that represents network printers Gateways, which connect a printer agent to a physical printer Implementing Novell Distributed Print Services (NDPS)

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30. 30 Defining an NDPS printing environment Step 1: Define printer requirements by identifying the number and type of network printers needed by the organization Step 2: Determine printer locations and network attachment methods Step 3: Define printer and print queue names Step 4: Plan the eDirectory context by determining where to place printing objects in the tree structure Implementing Novell Distributed Print Services (NDPS)

31. 31 Implementing NDPS printing using iManager or Network Administrator involves: Creating NDPS broker and NDPS manager objects, and then loading the NDPS broker and NDPS manager software before creating the other NDPS objects Adding printer drivers to the brokers using each broker’s Resource Management Service Creating printer agents and gateways that allow for controlled access and public access printers Implementing Novell Distributed Print Services (NDPS)

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35. 35 Creating printer agents: Using NetWare Administrator to create a printer agent: 1.Start NW Admin and log in as administrator 2.Select desired OU,press Insert to open the New Object dialog box 3.Double-click the NDPS printer object to open the Create NDPS Printer dialog box 4.Enter printer name and click the Define Additional Properties check box 5.Select the NDPS manager name and specify the gateway type 6.Select the printer type, Connection type, Port type, Controller type and Interrupts 7.Click OK Implementing Novell Distributed Print Services (NDPS)

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39. 39 Installing NDPS printers on user workstations: Can be done at each workstation individually with the Add Printer function in the Windows Printers dialog box, or done automatically via Novell Client using NetWare Administrator to add printers to the NDPS Remote Printer Management page Troubleshooting NDPS printing: Use the basics learned from queue-based printing Be sure to check that the NDPS Manager and Broker are both loaded and running Implementing Novell Distributed Print Services (NDPS)

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45. 45 iPrint makes network printing independent of client software and network connection By using the Internet Printing Protocol (IPP), iPrint enables users to print from anywhere to anywhere Users can use a Web browser to locate printers and then automatically download and install the latest printer drivers on their workstations iPrint consists of three major components: a print provider; the IPP server software installed on the NetWare 6 server; and a set of HTML web pages on the NetWare server iPrint and Internet Printing Protocol

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47. 47 iPrint provides the following benefits that promise to make it the primary future printing protocol: Global access to printers Lower costs Secure printing Centralized management Convenient printer selection iPrint and Internet Printing Protocol

48. 48 For an existing NDPS printer agent to be accessed from iPrint using IPP, the printer must first be IPP enabled Creating NDPS printers from iManager is a two-step process: Use iManager to create and enable printer agents Assign each printer agent a gateway from the NDPS print service manager iPrint and Internet Printing Protocol

49. 49 Creating Printers from iManager: To create a printer agent: 1.Start a browser session and enter the NDPS Web Manager menu URL 2.Select desired server and log in as administrator 3.Expand iPrinter Management and click the Create Printer link to open the Create Printer dialog box 4.Enter printer name and select the printer service manager from the Manager name text box 5.Select the Gateway type, click next and provide the printer URL 6.Load the printer and select the default drivers 7.Click OK iPrint and Internet Printing Protocol

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52. 52 With iPrint, installation of the printer driver and client on a user workstation is done from a Web browser and involves three steps: Accessing the iPrint web site from the workstation browser by entering the NetWare Web server URL Download the IPP client software from the NetWare Web server to the user workstation Install a printer for the IPP-enabled printer agent; the printer consists of an IPP connection to the printer agent, and the correct driver software iPrint and Internet Printing Protocol

53. 53 The iPrint Map Designer utility makes printer selection easier for users With this utility, printer icons can be added to a facility map which can be displayed in a browser window - users can select and install a printer by simply clicking the location of the target printer Troubleshooting iPrint printing problems: Can be caused by NDPS setup problems Problems come in four general types: browser-related, security issues, printer map problems, and printer drivers iPrint and Internet Printing Protocol

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55. 55 As a CNA, expect to manage NDPS printing with NetWare Administrator or iManager by performing such tasks as: Setting printer security by assigning rights and by encrypting print data with printer security levels Configuring print job notifications, which can be classified as job-owner or interested-party, and sent with a variety of delivery options Managing print jobs by viewing job status, deleting a job, reordering jobs Managing Printers and Print Jobs

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59. 59 Chapter Summary The queue-based printing system is included with NetWare 6 to provide earlier version compatibility, and involves creating print queue objects and at least one print server. Printers are defined in the print server and must be associated with at least one print queue. The print server software takes jobs from a print queue and sends them to the associated printer Novell (with HP and Xerox) has developed Novell Distributed Printing Services (NDPS), a new network printing environment. This environment consists of an NDPS Manager, printer agents, gateways, Brokers, print queues and client workstations

60. 60 Chapter Summary Printer agents are software that make up the core of NDPS. Client workstations send printer output to printer agents, which then control the physical printer. When setting up NDPS, you need to create and configure one printer agent for each physical printer As part of Novell’s OneNet strategy, iPrint uses Internet Printing Protocol (IPP) to enable printers to be installed, accessed, and managed from a Web browser. iPrint consists of three components: the IPPSRVR module on the NetWare server, a Web browser client, and NDPS printers enabled for IPP

61. 61 Chapter Summary NDPS Manager is the component used to create/run printer agents. Using specialized gateways, printers can be remotely attached to clients, locally attached to servers, or attached directly to the network Because not all clients are immediately compatible with NDPS, print queues, which consist of a directory on the file system for holding print jobs until the printer is ready, offer backward-compatibility The first task in establishing the printing environment is to define the network printing requirements by assessing user printing needs

62. 62 Chapter Summary After defining the printing environment, next install the printing system. NetWare Administrator is used for most of this work. To install the printing system, you need to create the NDPS manager and printer agents. The printer configuration can also include a notification list of user names to receive printer messages Managing printers involves using NetWare Administrator or iManager to perform such tasks as arranging and deleting print jobs, configuring printer notifications, and setting printer security