1. By CA. Pankaj Deshpande B.Com, FCA, D.I.S.A. (ICA) 1

2.  An activity covering all the steps required to be carried out to generate the desired result from the ERP System. 2

3.  Why does ERP Implementation Fails ? 3

4.  How the users explained their requirements. 4

5.  How the project leader understood it. 5

6.  How the analyst designed it. 6

7.  How the business consultant described it. 7

8.  How the programmer wrote it. 8

9.  How the project was documented. 9

10.  What operations installed. 10

11.  How the customer was billed. 11

12.  How it was supported. 12

13.  What the customer really needed. 13

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15.  Need Assessment  Building In-house Implementation Team  ERP System Evaluation and Selection  Preparation for Change  Data Preparation  ERP Implementation  Testing  Training & Educating  Go Live  On Going Support 15

16.  Identify the core areas  Set Priorities  Standardize processes  Remove hurdles 16

17.  In House team of experts,  With a leader,  Having clear goal,  And a dead line 17

18.  Evaluate the available ERP systems with respect to business requirements. 18

19.  It is just like marriage. 19

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22.  Reliable  As per our requirement  User Friendly  Versatile  Fast  Intelligent  Beautiful  Compatible  Cost Effective 22

23.  Handling emotions of users. 23

24.  All existing data may not, cannot, should not, need not be transferred to new system.  Prepare the data that shall be transferred to new system.  E.g. Old customer who are no more dealing with us now, Old stock items. 24

25.  Its time to configure, install and activate the system.  There may some deviation from planning while implementing.  Core areas and set priorities must be kept in mind. 25

26.  By Implementers  By In house implementation team  By actual users 26

27.  As per need of each / group of users at each level. 27

28.  Its time now to start actual working with the system. 28

29.  Continuous support is needed for – ◦ Troubleshooting ◦ Upgrading ◦ Training 29

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31.  Before Implementation  During Implementation  After Implementation 31

32.  Understanding Requirements  Evaluating the software/vendor  Resource Planning  Risk Assessment 32

33.  Ensuring Master Data Integrity.  Review of internal control system.  Security Assessment  Assessment of Changes  Verification of output with respect to input.  Verification of audit trails  Training 33

34.  System Security Audit  Identifying areas for improvement  Training  System Performance Evaluation  Verification of internal control  Verification of data integrity 34