1. IT:Network:Applications

2.  How messaging servers work  Initial tips for success Exchange management  Server roles  Exchange Server Management  Message and content control

3. Common components of most messaging systems:  A message transport system that moves messages from one place to another. Ie. SMTP or RPC  A message storage system that stores messages until a user can read or retrieve them.  A directory service that allows a user to look up information about their mail systems users.

5. Extended components of messaging systems:  Integration with phone systems  Message washing system to prevent mal- ware, etc.  Backup, recovery, DR and business continuity solutions  Message archival software  Electronic forms routing software  Mail gateways for mobile devices  Email security systems

6.  Get to know the Exchange Management Shell (EMS). Everything you will need to do is in the Exchange Management Console  Make regular Exchange backups  Document, document, document...  Don’t put off maintenance that can affect your up-time  If you get in trouble, call help sooner than later.  Share your knowledge and configuration with coworkers

7.  Accept certain inalienable truths: ◦ Disks will fail ◦ Servers will crash ◦ Users WILL complain ◦ Viruses will spread ◦ Important messages will sometimes get caught in the SPAM filter  Get to know your users and communicate with them  SharePoint provides a good alternative for sharing many types of data you might find in public folders

8.  Make regular backups of your Active Directory  If a consultant is telling you something that you know in your gut is wrong, double-check his work or run his recommendation by another colleague. Second opinions and another set of eyes are almost always helpful  Be careful with regedit, ADSI Edit, and any advice you read on the Internet (or in books)…or from instructors.

9.  Initially introduced in Exchange 2007  Roles are installed during setup. Once the role is selected, only the components necessary for that role are installed ◦ This reduces overhead on machines that are dedicated to the particular task such as a Hub transport server.

11.  Mailbox role  supports mailboxes and public folders  Client Access role  supports functions such as Outlook, Outlook Web App, Outlook Anywhere, Windows Mobile Activesync, Pop3, and IMAP4, and supports web services such as Autodiscover, the Availability service, and calendar sharing.

12.  Hub Transport role  supports message transport functions such as delivering mail locally or externally (to an SMTP smart host such as an Exchange Edge Transport server). User transport rules, the Hub Transport or Edge Transport roles can also help enforce messaging policies.

13.  Unified Messaging role  supports delivery of inbound voicemail and Outlook Voice Access features  Edge Transport role  supports separate antispam and antivirus functions for inbound and outbound messaging. The Edge Transport sever is installed on a standalone machine usually in a perimeter network.

14.  In Exchange 2010, all recipient administration tasks are performed through the Exchange Management Console (EMC)

15.  Bulk recipient tasks, such as creating multiple mailboxes, changing address can be handled throught the Exchange Management Shell

16.  Manipulation of Exchange Server operations such as mounting and dismounting databases, queue management, diagnostics logging and tracking log management should be handled through EMS.

17.  Messaging Records Management allows administrators to more closely control the life of message content (email, voicemail, calendar entries) from the moment the information is created on the Exchange server until the information no longer has a business or legal value

18.  Built in archiving includes ◦ Archive mailbox ◦ Retention policies ◦ Multi-mailbox search ◦ Legal hold  Message transport rules ◦ Append disclaimers to outgoing messages ◦ Implement message journaling based on recipients, DL’s, classification or importance ◦ Prevent users or departments from sending mail to another by creating an ethical wall

19.  More to come next week…