2. Multi-Classroom Leadership Leading Difficult Conversations To copy or adapt this material, see OpportunityCulture.org/terms-of-use

3. 2 Do Now ©2015 Public ImpactOpportunityCulture.org Summarize a difficult conversation in writing. Answer the following questions: – What made the conversation so difficult? – Why was it important that you had the conversation? 5 minutes End

4. Explore ways to create a favorable environment for a difficult conversation. Learn how the STATE framework can help you lead difficult conversations. Review how to end a high-stakes conversation to ensure that it will lead to positive changes. Learning Objectives ©2015 Public ImpactOpportunityCulture.org 4

5. As an MCL, you will have to lead difficult conversations. Knowing how to best lead these conversations is one of the most important skills to hone as a new teacher-leader. What is at Stake? ©2015 Public ImpactOpportunityCulture.org 3

6. 1. Clarify your purpose. 2. Always prepare for the 3 rd way. 3. Unpack your emotions and your story. Adapted from Patterson, Kerry, Grenny, Joseph and McMillan, Ron (2002). Crucial Conversations: Tools for Talking When the Stakes are High. New York: McGraw-Hill. Set the Stage: Work on Yourself ©2015 Public ImpactOpportunityCulture.org 5

7. What is their story? Build a common purpose. Create, restore, or maintain mutual respect. Adapted from Patterson, Kerry, Grenny, Joseph and McMillan, Ron (2002). Crucial Conversations: Tools for Talking When the Stakes are High. New York: McGraw-Hill Set the Stage: Walk in Their Shoes ©2015 Public ImpactOpportunityCulture.org 6

8. STATE: A Tool to Lead the Conversation S hare your facts. (I noticed…) T ell your story. (It made me think…) A sk for the other’s path. (What is your take?..) T alk tentatively. (Perhaps, In my opinion…) E ncourage testing. (Would love to hear your thoughts…) Adapted from Patterson, Kerry, Grenny, Joseph and McMillan, Ron (2002). Crucial Conversations: Tools for Talking When the Stakes are High. New York: McGraw-Hill WHATWHAT HOWHOW ©2015 Public ImpactOpportunityCulture.org 7

9. Directions: Revisit how you would prepare and lead the story you shared earlier by taking notes on both handouts. – What could you do differently to set the stage? – How could you use the STATE approach during the conversation? Revisit Your Difficult Conversation ©2015 Public ImpactOpportunityCulture.org 8 10 minutes End

10. Share your new approach with a partner. Discussion ©2015 Public ImpactOpportunityCulture.org 9

11. Both participants should agree on next steps: 1.Who? 2.Will do what? 3.By when? 4.How will we follow up? Moving to Action ©2015 Public ImpactOpportunityCulture.org 9

12. Practice having a difficult conversation with your partner. Role Play with a Partner ©2015 Public ImpactOpportunityCulture.org 11

13. 1)What are the key things you will remember about this session? 2)What would you like to learn more about? Exit Ticket ©2015 Public ImpactOpportunityCulture.org 11

14. Adapted from Patterson, Kerry, Grenny, Joseph and McMillan, Ron (2002). Crucial Conversations: Tools for Talking When the Stakes are High. New York: McGraw-Hill. Sources ©2015 Public ImpactOpportunityCulture.org 13