1. Accounts Receivable Indianapolis, Indiana April 2008

2. Introductions

3. Ground Rules: PLEASE ask questions – I don’t mind being interrupted. NO question is stupid. Please keep questions relevant to the group as a whole. “Can it be done” versus “Should it be done”? MY way isn’t the ONLY way.

4. Quick Tips & Tricks

5. Multiple Ports

6. Turn on Scroll Bar

7. Customer Master

8. Menu 12.2.2.2

10. Menu 12.2.2.3

11. Menu 12.2.2.4

12. Menu 12.2.2.5

13. Menu 12.2.2.6

14. Menu 12.2.2.7 & 12.2.2.9

15. Menu 12.2.2.8

16. Menu 4.1.9 WE LOVE THIS MENU!

17. Menu 4.1.9

19. Demonstration – 4.1.9 Shortcuts

20. AR Adjustments

21. Menu 4.1.2

22. Demonstration – Posting Cash

23. 1.4.1.1 – Post Cash 2.4.2.8 – Batch Listing 3.4.2.1 – Cash Listing Posting Cash

24. Cash Reconciliation Rpt Report is now available which breaks out the AR money collect by store by batch; cash with orders is added at the bottom to account for total cash activity. EOD number is 01-171. EOM number is 01-127. Menu 35.6, screen 2, #17 must be set to Y to close balanced AR batches during EOD, which will generate EOD report 01-173. Safety net - still recommend users balance AR batches daily

25. ROA @ the Counter

26. Collecting A/R at Counter Receive payment, enter invoice with message line and record payment received. Allow counter staff to receive and enter payment for prior days’ invoices Really helpful in remote stores so they can collect and make the deposit AND get the money on the account. EOD report: EOD Unapplied Cash Listing

27. Collecting A/R $ at Counter

29. NSF Checks

30. 12.2.15 NSF Maintenance Bank Calls Notify Customer Collect Money First Notification of a Bad Check is usually because your Banker calls… You then need to notify your customer and determine method of restitution… System Accounting * Multiple Methods System Accounting * Multiple Methods Handout – NSF Items Store resources, District Attorney, Small Claims Court, Property Liens…

31. Most Common NSF Adjustments Re-open Original Invoice(s)Invoice in Order Entry AR Adjustments Off System Handling Combination R/C

32. Demonstration – NSF

33. Menu 12.2.15

34. Demonstration NSF (Menu 12)

35. Aging *See handout

36. Menu 35.6, Screen #2

37. Aging Options M-35.6, Screen 2 field 18 Set the parameter, run through EOD, see how it works. AR Aging options for system to age based on month-end, due date, or invoice date. Find the AR aging method that works best for how you do your business.

38. Month-end - same aging calculation as before except that the credits will not age against overdue balances. Due Date – invoices will age based on the number of days past the due date. Invoice Date – Aging will be based on the number of days since the invoice was run. Secret Option #4 Aging Options

39. Dunning Letters *See Handout

40. Menu 4.4

41. To generate Dunning Letters the flag must be set in the Customer Master Maintenance, Menu 12.2.2.2, screen 2, field 8, to “Y”. The aging parameters, set in Company Ageing Maintenance, Menu 12.1.9, will not affect the Dunning letter codes that are generated in Menu 4.4.1. Dunning Letters

42. 1. Dunning Letter Updt to Cust.Det File - Updates all customers with a past due balance to the next letter. This update is not due date or period sensitive. The letter code will change every time the report is run. 2. Dunning Letter Edit Report – A report of current account receivables, the Dunning Letter to print is indicated in the left column, LTR, letter 1, 2, 3. A single asterisk “*”, indicates all three letters have been sent. Two asterisks “**” indicate the Dunning Record flag is not set on the Customer Master Maintenance Screen, Menu 12.2.2.2 screen 2, field 8. Dunning Letters

43. 3. Dunning Letter Customer Maintenance – To manually adjust the Dunning Letter a customer is to receive, Line 1 may be changed to 1,2,3,4 or 5. 4. Dunning Letter Form Print – Print current Dunning Letters assign to Customers. 5. Dunning Letter File Text Maintenance – Edit text on any Dunning Letter. 4. Dunning Letter Form Print – Print current Dunning Letters assign to Customers. 5. Dunning Letter File Text Maintenance – Edit text on any Dunning Letter. Dunning Letters

44. Split Invoices

45. Menu 4.1.2a

46. Event Notification

47. Menu 35.19

48. -----Original Message----- From: dst@mail.johnstonesupply.com [mailto:dst@mail.johnstonesupply.com] Sent: Thursday, April 03, 2008 12:17 PM To: kmg@johnstoneoc.com Subject: CREDIT AUTHORIZATION ORIG OPER Bob T CUSTOMER 25894 HOTEL HUNTINGTON BEACH RELEASE# 01110652001 **PICK/PACK** AMOUNT 195.72 PAYMENT 0.00 A/R BAL 0.00 Event Notification

49. Service Charges

50. Service Charges Menu 4.3

51. Menu 12.4.1.2

52. End of Year Procedures *See handouts

53. End of Year Procedures 1.AR Month-end close rolls into Year End *Confirm with DST 2.Close 12 th month AP 3.Close year AP *MUST happen before entries for new year 4.Close 12 th month GL *Manually Rollover NI (if Separate from Retained Earnings) 5.Close year GL *NO 13 th month

54. Back-up Tapes!

55. Items for Discussion -Deposit Invoices -Z95 items -Customer Refunds -Printing Customer Labels

56. Questions

57. Class Evaluations

58. Thank YOU!