1. The Handheld Library Integrating Handheld Technology in Information Services Super Conference Session 1207 Friday, February 3rd

3. This is Kurt.

4. Kurt is a typical 11 year old boy.

5. He likes his Converse.

6. And his dog Monty.

7. Kurt LOVES to play his guitar!

8. In fact, youre listening to him right now!

9. Kurt likes to clown.

10. And has no idea that he might be at Mohawk

11. In about 5 years!

12. BRAINtogo

13. Background – why pilot handhelds? Investigation – why a Treo? Treo Discovery & Project Plan – unexpected bonus of the pilot! – information services – website – mobile reference Challenges & Successes Future? BRAINtogo Brought to you by the Library @ Mohawk

14. Library @ Mohawk College Strategic Plan –Connecting you with the right information at the right time. Kurt –A Junior Bash at a public, elementary school in Virgil, Ontario (pop. 2500) Net Generation Students and Libraries – Joan K. Lippincott BRAINtogo Brought to you by the Library @ Mohawk Why pilot a handheld device?

15. The Treo has features & functionality & flexibility that will best compliment the delivery of existing information services at the Library @ Mohawk. Similarities: Product pricing and connectivity plans Features & functionality It really came down to 2 points: Palm connection Service @ retail point BRAINtogo Brought to you by the Library @ Mohawk Why not use a Blackberry?

17. BRAINtogo Brought to you by the Library @ Mohawk Phone phone reference service at all five Library @ Mohawk locations Email email reference service: askme@mohawkcollege.ca IM instant messaging reference service: librarymohawk@hotmail.com & librarymohawk@yahoo.ca Interactive Chat virtual reference: AsktheBRAIN Browser Award winning Library website: TheBRAIN brain.mohawkcollege.ca Pilot mobile reference service at Brantford campus? Treo Discovery–Existing Services

18. BRAINtogo Brought to you by the Library @ Mohawk Information Services –IM service –Email service –Phone service TheBRAIN website –wml website Mobile reference pilot –Brantford Campus Treo Discovery–Targeted Services

19. BRAINtogo Brought to you by the Library @ Mohawk Project Plan Information Services Brantford Pilot Website Plan BRANDING

20. BRAINtogo Brought to you by the Library @ Mohawk Project Plan-Branding All existing information services had unique names = confusion Develop existing Library @ Mohawk brand, TheBRAIN Express the concept of mobility Intuitive & recognizable to students Used by all information services

21. BRAINtogo

22. BRAINtogo Brought to you by the Library @ Mohawk Information Services Phone service – Cell number vs. College number? – 905.516.9072 – Monday – Friday – 8:30am – 4:30pm

24. BRAINtogo Brought to you by the Library @ Mohawk Information Services Email service – Communication between Treo & College email server – BRAINtogo@mohawkcollege.ca – Monday – Friday – 8:30am – 4:30pm

26. BRAINtogo Brought to you by the Library @ Mohawk Information Services IM service – Purchased and installed VeriChat software – BRAINtogo@hotmail.com – BRAINtogo@yahoo.ca – Presently monitored by e-Library staff – 7 days a week – Regular e-Library hours

28. BRAINtogo Brought to you by the Library @ Mohawk Web Site Existing website not compatible with Treo Developed wml website BRAINtogo.mohawkcollege.ca Needed to review site on other devices

31. BRAINtogo Brought to you by the Library @ Mohawk Btg @ Brantford Pilot Challenges Successes Future Questions

32. BRAINtogo Brought to you by the Library @ Mohawk Brantford Pilot BRAINtogo@Brantford When and where Marketing Collaboration

33. BRAINtogo Brought to you by the Library @ Mohawk Challenges Cost: equipment, staffing and time Conceptual Infrastructure User uptake Content development

34. BRAINtogo Brought to you by the Library @ Mohawk Successes PDA friendly website – leading the college Targeted service delivery Positive feedback Marketing

35. BRAINtogo Brought to you by the Library @ Mohawk Future Extend Convergence Training and support Hotsyncing stations PDA compatibility

36. laurie.morrison@mohawkcollege.ca john.dunn@mohawkcollege.ca BRAINtogo