1. A Tale of Two Apps WHY DEVELOPMENT PRACTICES MATTER Zendcon 2013 1 Oct 8 2013

2. Who Am I?  Chris Tankersley  Been Doing PHP for 9+ Years  Lots of projects no one uses, and a few that some do:  https://github.com/dragonmant ank https://github.com/dragonmant ank  Worked in insurance for 4.5 years  I know RPG! Zendcon 2013 Oct 8 2013 2

3. What did we need to do? “Build an app for agents to quote and issues new policies online, print ID cards, and policy documents, and all the fun stuff associated with that.” Zendcon 2013 3 * ‘Fun Stuff’ was subjective Oct 8 2013

4. We had this… kinda  Backend iSeries vendor supplied a ‘solution’ for our Personal Auto policies  Only worked with Personal Auto  After many years, support was dropped Zendcon 2013 4 Oct 8 2013

5. What did we have? Zendcon 2013 5 Oct 8 2013

6. We needed a solution  We needed something that worked with our existing backend, which had all of our raters and business logic. We didn’t want to switch processing systems.  Turns out we had two things – a web app and a “RESTful” interface to the iSeries. The interface used ACORD XML, which is a standard XML schema. We could replace the web app with a new one that understood ACORD! Zendcon 2013 6 Oct 8 2013

7. What we decided to do  Build one!  Purchase one! Zendcon 2013 7 We went with a vendor with a pedigree in insurance. They had a Tomcat+Postgres solution, and since the magical black box talked XML, they were confident they could swap out their rating system with theirs. We’d be done in 6 months. Oct 8 2013

8. Their Solution Zendcon 2013 8 More on them later though Oct 8 2013

9. We finally build our own! We needed to bring our commercial business online to help sell it. We had the technology (but not $6 million) Zendcon 2013 9 Oct 8 2013

10. Our Solution Zendcon 2013 10 Oct 8 2013

11. Why Two Solutions? Notice how I said that the Tomcat/Postgres app would be done in 6 months? Zendcon 2013 11 Yeah… The app took much more time and budget than originally thought. How did we do a PHP app in 7 months and much less money? Oct 8 2013

12. What was different?  Proper specifications  Development Lifecycle  Understanding your stack  Testing and QA  Deployment Practices Zendcon 2013 12 Oct 8 2013

13. Proper Specifications  Functional and technical specifications are a must. If you don’t know what you are building, how will you know how to build it? Or when it’s finished? Zendcon 2013 13 Oct 8 2013

14. There is a difference between this Zendcon 2013 14 Oct 8 2013

15. And This Zendcon 2013 15 Oct 8 2013

16. Development Lifecycle  Waterfall  Spiral/Prototype  Agile (SCRUM, Kanban, etc) Zendcon 2013 16 Oct 8 2013

17. They used Waterfall Zendcon 2013 17 Oct 8 2013

18. We used Agile-ish-stuff Zendcon 2013 18 Oct 8 2013

19. Understanding Your Stack  If you don’t know how your stack works, it makes it really hard to figure out problems with things go belly up. Zendcon 2013 19 Oct 8 2013

20. Their Stack Zendcon 2013 20 Oct 8 2013

21. Our Stack Zendcon 2013 21 Oct 8 2013

22. Testing and QA  You do test your code, right?  How do you prove your code works?  Can anyone run your tests or are they only accessible to certain people? Zendcon 2013 22 Oct 8 2013

23. They used only “HP Functional Testing”  As the name implies, it just did functional testing. In the end, it was a very expensive Selenium.  While they wrote in Java, they did not use (nor understand why anyone would use) JUnit or other unit testing frameworks.  Because it was cost prohibitive, we could not run tests. Zendcon 2013 23 Oct 8 2013

24. We used standard PHP tools  PHPUnit  We settled on PHPUnit for unit testing. It was/is widely documented and we even managed to get it to run on the iSeries.  Selenium  We manually ran these tests as we hadn’t worked out how to get it to run headless. Not a big deal because we had to support IE, which only supported manually running it anyway.  phpUnderControl  This ran PHPUnit automatically for us and built our documentation Zendcon 2013 24 Oct 8 2013

25. Unit Testing Works!  Using unit testing and continuous integration, we were able to detect test failures right away. Being able to run PHPUnit on the iSeries helped us identify and fix platform-specific bugs. Since developers could run PHPUnit and Selenium locally, we had less regressions.  Since HP Functional Testing was expensive, only the vendor could run the functional tests so developers (even at the vendor) never knew when the tests broke. Since it was only functional, it didn’t find subtle bugs in the code. Zendcon 2013 25 Oct 8 2013

26. Deployment Practices  Continuous Integration Tools (Jenkins, xinc/phing)  Build file with manual deployment  Custom deployment script  Hope and a Prayer Zendcon 2013 26 Oct 8 2013

27. We went the custom route 1. Tagged trunk in SVN 2. Script checked out the build, SCP’d it to the iSeries 3. MySQL Updates were applied by the script This worked pretty well considering we could tag a revision in SVN that passed tests, which we could check via phpUnderControl. Zendcon 2013 27 Oct 8 2013

28. They went with the last option 1. The code on the dev server was packaged as a WAR file 2. The SQL needed for the upgrade was put into a file 1. Sometimes multiple SQL files that would need to be run in order 3. A zip file was created from this 4. It was e-mailed to us 5. We put the WAR file into place and ran the SQL files manually against Postgres 6. Tomcat was restarted tl;dr: Stuff blew up regularly Zendcon 2013 28 Oct 8 2013

29. Putting it all together  Auto Quoter  Originally 6 months to production and small price tag. Ended up being way over budget and way over time. When I left, it had just barely gotten to where v1 had originally been. This was due to poor specs, poor QA, and poor development practices.  Artisan Quoter  We ended up 1 month over time, but much cheaper (even when payroll was considered). It ran on existing hardware, so the software cost only ended up being Zend Server. Zendcon 2013 29 Oct 8 2013

30. Questions? Oct 8 2013 Zendcon 2013 30

31. Thank You!  chris@ctankersley.com chris@ctankersley.com  @dragonmantank  https://joind.in/9070 Oct 8 2013 Zendcon 2013 31