1. 0 Time Request Europe – GLG Company Group, INC. Portugal Time Request Portugal Expertise and Value Offer - Services Key Challenges in The Industry – Services Offerings Project Example I – Enable Strategic Growth Project Example II – Promote Performance Efficiency Project Example III – Manage Change Project Example IV – Establish Governance Proposal for Services Offerings

2. 1 TIME REQUEST PORTUGAL EXPERTISE AND VALUE OFFER - SERVICES

3. 2 Time Request Portugal Expertise and Value Offer Não exaustivo Technology & Innovation Management Management & Consulting Strategy and Organisation New Business Strategy Supply Chain Management Customer Management and Marketing Optimize Business Capacities Restructuring and Cost Cutting Merger, Acquisitions & New Firms Technology Strategy & Development R & D Management New Technologies Projects Project Development & Management Due Diligence and Independent Audits Risk Management & Environment Management Systems Safety Technology Sustainable Development & Corporate Responsability Project Development Risk SERVICES TIME REQUEST SERVICES CORPORATE PRESENTATION

4. 3 KEY CHALANGES IN THE INDUSTRY – SERVICES OFFERINGS

5. 4 Time Request Portugal Expertise and Value Offer Key Challanges in the Industry Time Request Portugal has successfully assisted technology companies addressing these challenges  Capitalize introduction of new technologies  Anticipate and react to new regulations and standards  Manage changes in industry structure and players Manage Change  Overcome limited growth potentials in traditional markets  Manage internationalization of markets  News markets  Cope with entry of new competitors Enable Strategic Growth  Manage operational costs and investments  Optimize business capacities  Increase capital efficiency  Improve punctuality and reliability of service  Improve safety performance Promote Performance Efficiency  React to increasing demand for corporate governance and leadership  Cope with increasing pressure from media, interest groups, public and politicians Establish Governance SERVICES OFFERINGS TIME REQUEST SERVICES CORPORATE PRESENTATION Conceptual

6. 5 PROJECT EXAMPLE I – ENABLE STRATEGIC GROWTH

7. 6 Key Challange (Project Example I) - Enable Strategic Growth Case Study Assessment of Growth Opportunities: The client retained TR to assist with the identification and assessment of growth opportunities in the light of increasingly competitive environment. Approach: (1) Conducted a benchmarking study (2) Analyzed existing strategies (3) Identified and evaluated growth options and opportunities for growth (4) Selection of growth strategy Deliverable: (1) Layout of typical successful growth strategies and patterns (2) Definition of growth strategy Overcome limited growth potentials in traditional markets New Business Strategy Business Case Project Management Cope with all competitors Client Challenges Startegy and Organisation Market Studies Busines Plan Complete Technology Project Project Management Due Diligence (competitors) 1 2 3 4 5 6 Time Request Services TIME REQUEST SERVICES CORPORATE PRESENTATION Não exaustivo

8. 7 PROJECT EXAMPLE II – PROMOTE PERFORMANCE EFFICIENCY

9. 8 Key Challange (Project Example II) - Promote Performance Efficiency Case Study Assessment of Growth Opportunities: Target costing for an ongoing new product development project aiming at reducing the cost of the installed system by 50% compared to the predecessor system. Approach: (1) Develop generic cost model. (2) Value based quantification of ambitious target costs and gap analysis. (3) Definition of reference projects to cover full range of future project types. (4) Definition of detailed targets and cost reduction levers to close cost gap. Deliverable: (1) Implemented proven application target costing, cost controlling and risk reducing. (2) Define 30 levers to costs. Manage Operational Costs and Investments Optimise Business Capacities Increase Capital Efficiency Improve Reliability of Service Improve Safety Performance Client Challenges Business Plan & Forecasting (revenue analysis) Modeling ( Business models, Pricing & Safety Models) Busines Plan Complete Supply Chain Customer Management Knowledge Management 1 2 3 4 5 6 Time Request Services TIME REQUEST SERVICES CORPORATE PRESENTATION Não exaustivo

10. 9 PROJECT EXAMPLE III – MANAGE CHANGE

11. 10 Key Challange (Project Example III) - Manage Change Case Study Assessment of Growth Opportunities: The client were developing a control system to tilt on a subsidiary, before FTTH was available Approach: (1) Highly interactive approach using workshops to make use of existing knowledge. (2) Identified options for trackside equipment that were reviewed against agreed criteria. (3) Developed outline transition strategy for the preferred migration option. Deliverable: (1) Identified a new option for the new equipment that solved some technical issues for the migration. (2) Identified workload changes required to deliver the selected migration. Capitalise Introduction of New Technologies Anticipate and React to new Regulations Issues and Standards Manage Transformation of Vertically Integrated state owen company to separate business Client Challenges Supporting Business Transformation (Visioning, strategy development) Modeling ( Business models, Pricing & Safety Models) Managing approval and Introduction of New Technologies Risk Assessments R&D Management & Intellectual Property Knowledge Management 1 2 3 4 5 6 Time Request Services TIME REQUEST SERVICES PRESENTATION Não exaustivo

12. 11 PROJECT EXAMPLE IV – ESTABLISH GOVERNANCE

13. 12 Key Challange (Project Example IV) - Establish Governance Case Study Assessment of Growth Opportunities: For the client we conducted an industry wide study assessing the macro-level drivers for the culture across the company and developing a vision for the future. Approach: (1) Interviewed the leaders of government organizations. (2) Held focus groups to provide a degree of validation of findings. (3) Provided several industry wide presentations. Deliverable: (1) Report – identified barriers to be overcome and levers to bring about the challenge needed, critical linkages between structural and organizational factors.. React to Increasing Demand for Corporate Governance and Leadership Cope with Increasing Pressure from Media Interest Groups, Public and Politicians Client Challenges Strategic Management (Development, appraisal and evaluation) Corporate and Industry culture Assessments Training Risk Assessments (Business) Sustainable Development Corporate Responsability 1 2 3 4 5 6 Time Request Services TIME REQUEST SERVICES CORPORATE PRESENTATION Não exaustivo

14. 13 PROPOSAL FOR SERVICES

15. 14 Time Request Portugal Expertise and Value Offer PROPOSAL for SERVICES “ Your Project Is Our Challange “  Consultadoria Estratégica na área da saúde pública e privada  Produção da Documentação de suporte Strategy and Organization  Optimização dos Processos operacionais e de suporte em novas áreas de negócio  Produção da Documentação de suporte Optimize Business Capacities  Desenvolvimento de novas oportunidades de negócio nas áreas da saúde  Adequação das soluções tecnológicas de acordo com os pressupostos de negócio, e a sua consequente configuração como sistema de suporte ao negócio  Produção da Documentação de suporte New Project Technologies  Participação Activa nas equipas ALUC responsáveis pela gestão e desenvolvimento dos projectos.  Consultadoria Operacional na implementação dos projectos  Produção da Documentação de suporte Project Development SERVICES OFFERINGS TIME REQUEST SERVICES CORPORATE PRESENTATION PROPOSTA

16. 15 THANK YOU