1. Employer Engagement Clare Jeffries - Cardiff & The Vale Manager Cheryl Pearcey - Education Manager

2. Introduction to ISA Training Discuss the importance of effective employer engagement Share best practice

3. Today we will: Identify what employers want Share method’s used to engage employers

4. ISA Training ISA Training established in 1998 by Shirley Davis-Fox and Susan Adams. Largest independent training provider in Wales. I-SA delivers training in:  Hairdressing  Customer Service  Team Leader  Business Administration  A1 Variety of Learning Pathway programmes in schools and Young Apprenticeship (YA) programme in Gloucestershire.

5. ISA’s learners 500 Work based learners. 50 Skill build learners. 30 Sub contracted learners. 30 A1 learners. 150 Learning Pathways learners. 100 YA learners in Gloucester.

6. Employer Base 350 employers - Wales and Gloucestershire. 25 Schools - Learning Pathways /YA programmes. SME Chains and franchises including: Toni and Guy, Saks, Burlington's and Yell.com

7. Collaboration Coleg Morgannwg Cardiff ITEC Talk Training

8. 14-19 Alliance TSW ICON EDUC8 Cambrian Training

9. ACTIVITY

10. FEEDBACK

11. What Employers Want!

13. ISA’s Employer Engagement Employer Suitability Questionnaire Employer Conferences Quarterly Reviews External Customer Service Activities Cross Area Customer Service Visits Hot Gossip Salon Cymru

15. Employer Suitability Questionnaire To gauge employer commitment to the learning programme To ensure employer’s involvement and support from the induction stage To explain ISA Training’s processes and procedures To forge effective working relations with quality employers

16. Discussion with Employers How long the salon has been trading How many staff they have put though a training programme over the past 2 years How many trainees have achieved an NVQ If they have individuals dedicated to training others How often they would like to be involved in learners reviews

17. Employer Conferences Annually held conferences attended by Salon/Business Owners and Managers.

18. Example Conference Topics Topics discussed include; ESDGC Minimum Wage Salon Health & Safety Contractual issues

19. Quarterly Reviews

20. External Customer Service Activities

21. Cross Area Customer Service Visits

22. Hot Gossip

23. Today’s Objectives We have: Identified what employers want Shared method’s used to engage employers

24. QUESTIONS?