1. Knowledge for all at NHS Dumfries and Galloway Sheila Martin Library & Knowledge Services Project Manager June 2008

2. Content u Our Region and Journey u Aims and Objectives u Staff Development u Training u Targets and Outcomes u The Future u Questions!

3. Our Region & Journey Population of 146,500 4,500 workforce 1000 students 2,400 square miles Langholm to Stranraer

4. Aims and Objectives  Identify issues that prevent staff using knowledge sources effectively  Improve the knowledge available to staff in the workplace  Enable staff to improve and develop their information skills  Identify and develop a model of expert information services which can be applied across the NHS Board  Measure the impact that support from an information specialist and library service can make  Set up of a central service unit: A centrally managed service for Dumfries & Galloway NHS Libraries and partnership working with Bell College  Identify the information skills training needs of NHS Dumfries and Galloway staff

5. Staff Development - Information Skills Package Monitor and Evaluate throughout 2 Scoping 3 Delivery 4 Evaluation 5 Follow- up 1 Signup

6. Training Small group1 to 1Total Allied Health professionals302959 Health Improvement516 Management358 Medical242852 Nurses/ Midwives/ Health visitors431760 Mental Health13821 Others32840 Totals15096246

7. Targets Identify barriers Improve Knowledge Enable staff Model of service Measure impact Staff involved thoroughly enjoyed the training Increased skill levels but also refreshed awareness of the facilities and support on offer

8. Outcomes  246 staff trained since September 2006  Training guides developed and in use  Resource guide produced for Physiotherapy (template for others)  Department collections catalogued and systems in place  Raised awareness of resources, services and training on offer  Increased skill levels = less time spent searching = more time for patient care = increased knowledge of current practice  Integrated service and team  Generic information skills package developed  National Library Management System Pilot site (SHELCAT)

9. The Future  Recruiting user support Librarian  ILL budget allocation  New learning zone including dedicated E-learning training room  Roll-out Information Skills Package  Resource mapping exercise  Induction to/awareness of Library Services for all staff  SHELCAT  QAF

10. Questions Thank you very much