1. building partnerships achieving results Workforce Development Initiatives From Partnerships to Profit!

2. building partnerships achieving results Purpose –Increase awareness of Workforce Initiatives and how we can become full HR partners in meeting business needs –Leverage WI Programs in the community to increase or obtain favorable publicity –Show the bottom-line effectiveness of utilizing WI programs

3. building partnerships achieving results Who we are CVS/pharmacy Workforce Initiatives supports the hiring, training, development, and retention of quality colleagues.

4. building partnerships achieving results A cutting edge leader in the development and implementation of diverse employment, training, and educational programs, which establish CVS Corporation as the distinguished standard for workforce development initiatives. Vision

5. building partnerships achieving results To support hiring, training, development, retention and life long learning of diverse quality associates, adding value to CVS Corporation by establishing partnerships with local, state, and federal agencies, educational institutions, non profits, and faith based organizations. Mission

6. building partnerships achieving results Where we are located Workforce Initiatives Field Alignment

7. building partnerships achieving results Who we work with? Internal and External Partners

8. building partnerships achieving results Internal Partners Field operations Pharmacy Human Resources Real Estate Logistics Tax

9. building partnerships achieving results Internal Partners Loss Prevention PharmaCare CVS.COM Community Relations Corporate Communication Finance

10. building partnerships achieving results External Partners DOL Job Corps America’s Promise Goodwill Industries NAWB HUD US Chamber NCOA

11. building partnerships achieving results External Partners Universities High Schools Workforce Agencies Faith Based org. Youth Opportunity Mature Worker Veteran Programs Disability Programs

12. building partnerships achieving results Business Incentive Opportunities Wage Subsidy and Training Reimbursement programs Work Opportunity Tax Credits Other federal & state tax credits Payroll savings (work exp.) Free Business Services

13. building partnerships achieving results Specific Program Opportunities Incumbent Worker On-the-Job Training Apprenticeships Working and Learning Regional Learning Centers Customized Training Business Instruction

14. building partnerships achieving results Target Groups/Organizations Youth Opportunity High Schools College Universities Workforce Development Agencies Veterans Disabled Faith-based and Community organizations Mature Worker Programs

15. building partnerships achieving results Youth Opportunities Apprenticeships: Volunteer Training & Support Explorations Presentations In-store Promotions:

16. building partnerships achieving results Mature Worker Programs Partnership Opportunities Partners provide recruitment, pre-screening, placement and training and retention services for mature workers 55 plus. Gives CVS Managers access to qualified workers and to “On the job experience” funds.

17. building partnerships achieving results Veteran Programs  Army Spouse Program is a partnership with the Army that provides employment opportunities for Army Spouses in selected CVS positions.  Approximately 70% of Army spouses have college/vocational or post secondary education.  At any given time, 1 in 10 spouses are looking for work.

18. building partnerships achieving results The New Vision/CVS partnership consists of: - 12 week internship program (9 weeks at the RLC plus 3 weeks in a store with a job coach) - Students are trained to become “Customer Service Ambassadors” - Skills learned include customer service at the photo area and throughout the store, photo product knowledge, overall maintenance and facing, and reading labels and aisle markers. Disabled Worker Programs

19. building partnerships achieving results How do we get good qualified people? 1)Engage the public workforce system to source people and services. 2)Identify and utilize community based partners for staffing and training services.

20. building partnerships achieving results Key Employer Services Qualified applicants Save time and trouble Counseling and Pre-placement Services Financial Incentives to reduce hiring and payroll and Training cost Reduced Advertising Cost Pre-screening of Applicants Job Coaching

21. building partnerships achieving results Key Employer Services Follow-up services On-going support services Quick response to need Knowledge of and access to information about target populations Monitor employer and employee satisfaction Technical Services

22. building partnerships achieving results Bottom–Line Benefits Save Time and Money Expand business Attract favorable attention Increase customer base Solve a problem Improve reputation in the community Improve the way things are currently being done

23. building partnerships achieving results Questions and Answers Regarding –Programs –Target Group –Organizations –Added Value –Other