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Michael M. Awad, MD, PhD Washington University in St. Louis March 26, 2011
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The ratio of the output to the input of any system The extent to which time is well used for the intended task Task Completion Time
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During the 1990s, many industries invested heavily in IT: telecommunications securities trading retail and general merchandising
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IT resulted in advancements in: Bar-coded retail checkouts ATM machines Consumer reservation systems Online shopping and brokerages IT thought to contribute to 6-8% annual growth
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Accessing Data ◦ Reading history ◦ Reviewing orders/medications ◦ Examination of radiographs Inputting Data ◦ Admission orders ◦ Inpatient orders ◦ Discharge orders
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Can retrieve charts at any time Fewer lost charts Multiple individuals can refer to charts simultaneously Remote chart access Most up-to-date data retrieval (labs, pathology, radiology results) QA / Research
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Speeds input of multiple orders (order sets) Reduces clarification calls from Pharmacy Faster transmission of orders to point-of- service (radiology, pharmacy, etc) Reduces time to sift through chart and interpret handwritten notes Signing notes from afar
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Task Completion Time Money=
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RAND Health Information Technology (HIT) Project 2003 Estimated potential savings and costs of widespread adoption of EMRs
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increased exchange and flow of information compliance with the regulations ability to integrate graphic data such as electrocardiograms, alarms and warning systems, etc. data quality data presentation data availability ease of production of data reporting data handling access to reference materials Legibility patient satisfaction productivity of the doctor reductions in incorrect medication and data input errors quality assurance training
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Did not include savings for: Transcription Malpractice Research and public health savings
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1.5% 4%
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But…
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Upfront Proper training required (Cedar Sinai, LA) May have initial loss of efficiency (up to 15%-20% for 3 months) Implementation costs
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“Dumbing Down” Effect “EMR Plagiarism” ◦ Cut and paste for trainees ◦ Lack of updates ◦ Perpetuation of erroneous information (In)attention to abnormal values Excessive notifications – quick dismissal Templatized notes
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Templatized Note
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Other: Privacy ◦ Very easy to reproduce/transmit sensitive data ◦ More pronounced with mobile devices Research too easy to do ◦ quick QA research quick conclusions Hard to quantify: ◦ reduction in medical errors ◦ improvements in disease prevention and chronic disease management
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Task Completion Time Quality
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Integration across disparate EMR systems Clinical-decision making tools Growth of mobile platforms THANK YOU
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