1. $1001 The ABC’s of selling stands for -Back- -Back-

2. $2002 The closing technique considered the simplest and most natural of closes -Back- -Back-

3. $3003 What closing technique can be used effectively when the product is in very limited supply -Back- -Back-

4. $4004 When a salesperson tells a story about people who have solved a problem by purchasing the good or service -Back- -Back-

5. $5005 Which closing technique is being used in the following situation: “You’ll enjoy using this portable heater this winter to keep your home warm and heat only those rooms your family uses. Also, you will be able to move the heater from one room in your home to another very easily.” -Back--Back-

6. $1006 A car salesperson said, “This model has a drivers side air bag.” The sales person has identified a product -Back--Back-

7. $2007 A salesperson who tells a customer that a particular product will be easy to keep clean has presented a -Back- -Back-

8. $3008 The realtor said “As you can see, the larger space of this home will enable you to expand your family without having to move in the future.” The salesperson has identified a (n) _________ benefit of the product -Back- -Back-

9. $4009 In explaining the difference in the prices of two tables, the salesperson said, “Although these tables look just alike, this one is more durable. It is made of higher quality material and should last for years. The sales person has identified a(n) _________benefit. -Back--Back-

10. $50010 Salespeople often gain first hand knowledge about features and benefits of the products they sell by -Back- -Back-

11. $10011 By satisfying customers’ needs and wants…this should ensure the business will benefit over time from this -Back--Back-

12. $20012 What do many businesses believe to be their most important resource -Back--Back-

13. $30013 This marketing technique refers to how you want your market to see you -Back- -Back-

14. $40014 This is the biggest objection by customers during the sales process -Back--Back-

15. $50015 The personalized part of selling helps customers determine their needs by providing an opportunity for two-way -Back--Back-

16. $10016 “We will provide you with the highest quality pasta dishes in town. Each dish is made from our own renown chefs and uses all organic ingredients”. This is an example of a Brand_________ -Back- -Back-

17. $20017 This government office provides information about how to obtain legal protection for the exclusive use of a brand name -Back--Back-

18. $30018 Consumers develop feelings toward brands in terms of various levels of awareness and preference. This is referred to as brand: -Back--Back-

19. $40019 Opportunities businesses and products have to interact with customers are called this -Back--Back-

20. $50020 A significant international consideration to take into account when developing a brand -Back- -Back-

21. $20021 The first step a salesperson must take before the selling process -Back- -Back-

22. $40022 Responding to customer needs and wants through planned, personalized communications in order to influence purchase decisions and ensure satisfaction is called -Back- -Back-

23. $60023 Laura knows her products inside and out. She knows all their features and is able to explain them in terms of benefits for specific customers. Which characteristic of a successful salesperson does Laura display -Back- -Back-

24. $80024 By buying resources and selling goods or services, businesses help keep this moving -Back-

25. $100025 Salespeople create this type of utility when they create a desire for the products they are selling -Back- -Back-

26. $20026 A salon recently added nail services to it product mix. This product mix strategy is called -Back- -Back-

27. $40027 A product-mix strategy in which a business removes, or deletes, product lines from its product mix is -Back- -Back-

28. $60028 The particular assortment of products a business offers to meet its market needs and company goals is its -Back- -Back-

29. $80029 The number of product lines a company carries is a referred to as -Back- -Back-

30. $100030 A product-mix strategy in which a business redesigns its products is -Back- -Back-

31. $20031 This part of the sales presentation often uses action to back up the sales person’s claims for the product’s features and benefits -Back- -Back-

32. $40032 If the customer does not state a price preference, the salesperson should show this type of priced item -Back- -Back-

33. $60033 The best way to convert price objections into selling points is to sell the product’s -Back- -Back-

34. $80034 X-Box would be an example of this type of brand -Back- -Back-

35. $100035 This type of objection is the hardest to overcome -Back- -Back-

36. $20036 This part of the selling process takes place after the sale -Back- -Back-

37. $40037 This type of business is following up more frequently with their customers as a result of increased competition Service or Product -Back- -Back-

38. $60038 This is considered to be the most expensive follow-up technique -Back- -Back-

39. $80039 This follow technique up can be used to gather information from the customer -Back- -Back-

40. $100040 Follow ups are primarily used to build this with the consumer -Back- -Back-

41. 41 1 st RD Back Go to 2 nd RD Its closing time Hey I’m going to Benefit MarketingMisc? Brand me 100 200 300 400 ½ G ½ G ½ G ½ G ½ G ½ G ½ G ½ G

42. 42 2 nd RD back rd 1 GO to Final Jeopardy Selling is Everywhere Products that mix it up Marketing Misc? Misc? Follow that up 200 400 600 800 1G

43. 43 Start

44. Final Jeopardy44 Final Jeopardy Final Jeopardy Wager Wager

45. 45 Question: The rising price of Super Bowl ads are fueled by the number of viewers who tune in to watch. Approximately, how many Americans, tuned in for this years Super Bowl? 100-105 million 120-125 million 110-115 million 130-135 million