1. © 2013 Cengage Learning. All Rights Reserved. 1 Part One: An Overview of Business Ethics Chapter 1: The Importance of Business Ethics Chapter 1: The Importance of Business Ethics

2. Business Ethics Ethics is a part of decision making at all levels of work and management  Define business ethics, principles, and values  When do ethical decisions occur?  What roles do values and judgments play? © 2013 Cengage Learning. All Rights Reserved. 2

3. A Crisis in Business Ethics Discuss the problem of misconduct in the workplace  After the financial crisis, business decisions and activities have come under scrutiny  Why is the financial sector particularly problematic?  Be prepared to discuss the specific issues related to workplace misconduct 3 © 2013 Cengage Learning. All Rights Reserved.

4. 4 The Reasons for Studying Business Ethics  Why is it important to study business ethics?  Is having good individual values/morals sufficient? © 2013 Cengage Learning. All Rights Reserved.

5. The Development of Business Ethics Discuss the development of business ethics  Before the 1960s  The 1960s  Kennedy’s Consumer Bill of Rights  The 1970s  Social responsibility  The 1980s  The 1990s  Federal Sentencing Guidelines for Organizations  The 2000s 5 © 2013 Cengage Learning. All Rights Reserved.

6. The Federal Sentencing Guidelines for Organizations  What are the FSGO?  When were they formed?  Who is in charge?  What do they aim to prevent? © 2013 Cengage Learning. All Rights Reserved. 6

7. The 21 st Century: A New Focus  Discuss business ethics in the 21 st century  Sarbanes-Oxley Act (2002)  FSGO reforms (2004, 2008, 2010)  Dodd-Frank Wall Street Reform and Consumer Protection Act (2009) © 2013 Cengage Learning. All Rights Reserved. 7

8. Organizational Ethical Culture  Define ethical culture  What are the goals? © 2013 Cengage Learning. All Rights Reserved. 8

9. Global Ethical Culture  Know the international groups that seek to foster and maintain global ethical culture  How can companies demonstrate their commitment to social responsibility through adopting international standards? © 2013 Cengage Learning. All Rights Reserved. 9

10. Ethics Contributes to Employee Commitment and Investor Loyalty  Discuss how having an ethical culture improves employee commitment  Know the reasons why ethical companies are more profitable © 2013 Cengage Learning. All Rights Reserved. 10

11. Ethics Contributes to Customer Satisfaction  Discuss how customer satisfaction is linked to business success  How does a strong ethical culture improve customer loyalty and satisfaction? © 2013 Cengage Learning. All Rights Reserved. 11

12. Ethics Contributes to Profits  How can good corporate citizenship contribute to higher profits? © 2013 Cengage Learning. All Rights Reserved. 12