1. The Communication Process

2. What is communication?
Communication is the process of sharing information by using symbols to send and receive messages. The sender sends a message and a receiver receives it A message is the content of communication, made up of ideas and feelings
The Sender
Vladimir Putin
Message
You are the devil!
The Receiver
Barack Obama

3. Communication (continued)
Channels are the means used to send messages
Verbal messages: sound waves
Non-verbal messages: sound and light waves
SENDER
CHANNEL
RECEIVER

4. The Communication Process
Feedback is a response to a message; feedback tells the sender whether the message has been received and understood.

5. The Communication Process
Messages are carried between senders and receivers by verbal and non-verbal symbols.
Verbal symbols: words
Non-verbal symbols: tone of voice, facial expression, body language, etc.

6. The Communication Process
Encoding: turning ideas and feelings into verbal and nonverbal symbols Decoding: finding the meaning of verbal and non-verbal symbols ?
This food seems to have an excess of sodium chloride
encoding
decoding
Oh, it’s too salty!

7. The Communication Process
Interference is anything that gets in the way of clear communication
Physical noise: sounds that prevent a person from being heard
Psychological noise: the thoughts and feelings people have that interfere with what is being said
Semantic noise: interference caused by words that trigger strong negative feelings against the speaker or the content of the speech

8. Sending Verbal Messages
Language: a system of sounds and symbols used to communicate ideas and feelings Symbol: something that stands for something else =
chair

9. Language Usage
Standard English: language that is in keeping with established rules and conventions – follows grammar guidelines Nonstandard English: language that is not totally in keeping with or violates rules and conventions

10. Language Usage
Sublanguage: a subsystem of an established language that provides a group of people convenient words for ideas and objects that are of great importance to that group and are spoken about frequently.

11. Slang Language made up of newly coined words or figures of speech or old words used in new, often outrageous, ways
m bizzle: Mercedes Benz w'happen: West Indian slang word for ‘Hi,’ ‘Hey,’ or ‘How are you’; literally an abbreviation of ‘whats happening?’
W’happen, baby? come 'ere naw, me's a sweet bwoy yah nah"
W’happen?

12. Jargon
Jargon: language that is understood by people in a particular group or field but is not necessarily understood by those outside the group

13. Language Usage
Dialect: a regional or cultural variety of language differing from standard English in pronunciation, sentence structure and use of words

14. Credits
Hillbilly? Mathematicians Jargon buster Mercedes Hayseed West Indies 1 Miss West Indies Pretzels George W Bush Hugo Chavez Body language 1 Body language 2 Facial expressions