1. PR PMA DM ZPZ Alan Brown 07825 309474 E Lessons in Procurement and Deployment

2. Our Electronic World

3. And Healthcare?

4. Our Procurement Experience Groups of Trusts in the South Acute Programme (EDM and EPMA) with HSCIC Mental Health EPMA Mental Health EPR (London Framework) Original RiO in Somerset IT outsourcing (both procuring and bidding) Rostering Managed Print

5. Our Deployment Experience RiO (NPfIT): > 20 deployments RiO (outside of NPfIT) IDX (Carecast) Cerner EPMA Mobile working Visitor Systems

6. Hints and Tips: Procurement Procurement Route? – DH are dead set against Competitive Dialogue and recommend Open or RestrictedCompetitive Dialogue and recommend Open or Restricted – Also use Frameworks where possible but watch out for: Contract lengths Possibility of extensions Other suppliers not on the framework or on it through a partner Challenges are more common nowadays Evaluation criteria? – Watch out for the cost % if you don’t want cost to be the overriding factor – Having a scoring mechanism which can reward for exceeding the requirement – otherwise can be very little difference

7. Using Scoring to Differentiate 4 3 2 0 1 Meets specification Exceeds specification No evidence Meets requirementsMinor deficiency from spec Significant deficiency from spec Exceeds requirements Doesn’t meet requirements Far exceeds requirements

8. Hints and Tips: Deployment Why do projects fail in deployment? – Insufficient emphasis on Transformation – Poor communication and engagement with clinicians – Disconnect between procurement and deployment Communication is key – local branding = local ownership How do you organise and resource deployment projects? – Workstream approach

9. Hints and Tips: Communication Employ a dedicated communications lead Go to the services, don’t just talk from afar Multiple Channels Be open and honest about the down side Create and use a ‘community’ of Champion users Decide on a “brand”

10. Hints and Tips: Communication

11. Hints and Tips: Deployment Why do projects fail in deployment? – Insufficient emphasis on Transformation – Poor communication and engagement with clinicians – Disconnect between procurement and deployment Communication is key – local branding = local ownership How do you organise and resource deployment projects? – Workstream approach

12. Apira Workstream Approach Apira Workstream Approach Information Leadership Transformation Application Technical

13. Leadership Strategic Focus Governance Programme Management Contract Management Supplier Management

14. Technical End User Devices Networks Hosting Servers Integration

15. Application Requirements Design Testing Support

16. Transformation Benefits Process Change Communication Training Engagement

17. Information Data Quality Data Migration Reporting Information Governance

18. Recent clients

19. Questions? More information? – Geoff.broome@apira.co.uk Geoff.broome@apira.co.uk – 07831 502 138 – Iain.Borland@apira.co.uk Iain.Borland@apira.co.uk – 07903 704197 – Alan.brown@apira.co.uk Alan.brown@apira.co.uk – 07825 309474