1. + + Ｗｅｂから 電子私書箱の設置 Automatic issuing machine and display + + Official Web Site Easy to read Easy to understand Easy to search Administrative Business Public information MarketingJoint Efforts Web Page Global Electronic application Electronic issuing Active, powerful, realistic public information Administrative operations in cooperation with residents Creating a safe, reassuring urban environment for all residents Comfortable living environment for non-Japanese for mutual learning Automatic certificate issuing Information distribution through animation ○Category composition from residents’ perspective Lifestyle information; business information; cultural, tourist and international information; municipal administrative information; FAQ ○Lifestyle information – category composition more aligned with life events Pregnancy and childbirth; child raising; starting kindergarten/school; starting work and retiring; marriage and divorce; moving and residences; senior citizens; bereavement ○Creating pages for one-stop service ○Hits FY2004 Top page 3,223,188 Overall access no. 23,564,655 FY2005 Top page 2,988,687 Overall access no. 19,092,700 FY2006 Top page 3,004,548 Overall access no. 23,959,674 FY2007 Top page 2,675,988 Overall access no. 23,538,096 FY2008 (April) Top page 222,333 Overall access no. 1,798,149 My Page The required information just for you Create an electronic post box Expansion of web functions From the web Page composition from residents’ perspective Digitalization of Municipal Office Business Establishment of an Internet Broadcasting Station –– From still images to animated pictures The Realization of Electronic Democracy –– Participation in administration through IT Realization of Regional Computerization Globally-conscious Information Distribution ○Electronic application 36 services, 62 procedures Request for release of public documents, certificate of residence, tax-related certificates, etc. ○Electronic issuing (12 types) Issue of items applied for electronically from automatic issuing machines · Copies of family register labels · Certificates for light vehicles (5 types) · Certificate of payment of national health insurance tax · Change of address certificate · Certificates for changes to town names and lot numbers · Vaccination certificate · Chest x-ray examination certificate · Certificate of disaster victim status ○Basic resident registration card automatic issuing service ¥50 discount on certificate issuing Certificate types · Copies of certificate of residence · Personal seal registration certificate · Tax certificates (6 types) · Welfare service vouchers (no fee) Acupuncture, moxibustion, massage, taxi vouchers 29 automatic issuing machines installed in 27 locations 23 machines in 21 municipal facilities including all community centers, 4 machines in 4 stations, 2 machines in 2 locations in commercial facilities * Issue of basic resident registration cards 51,322 cards (11.2% of the population) ○Internet broadcasting Active public information provision utilizing animation and sound. My Town Ichikawa 156 clips publically available 52 clips scheduled for release in FY2008 Other internet broadcasts 40 clips publically available 20 clips scheduled for release in FY2008 ○Active collection of residents’ requests Active collection of residents’ requests by creating feedback boxes on all pages (not just the top page) for residents to fill in ○Incorporation of residents’ requests into policy Establishment of a specialist organization Needs Marketing Research Team –– for the analysis of the collected opinions and desires and incorporation into policy Residents’ requests (FY2001–2007) 21,056 Web surveys (FY2003–2007) 2,169 over 22 occasions Public comments (FY2005–2007) 943 over 26 occasions e-monitor (FY2004–2007) 64,682 over 66 occasions ○Implementation of IT seminars Cooperate with resident IT supporters and NPOs in actively conducting IT seminars to eliminate the IT gap with residents who play a leading role in electronic local government IT Seminars (FY2001–2007) 1903 seminars, 33,306 attendees ○Electronic residents’ associations Active information distribution in conjunction with the residents’ association web pages Status of residents’ association web pages 41 associations of a total of 222 residents’ associations have web pages E-mail distribution from residents’ association web pages of residents’ association information and regionally- specific municipal government information Inclusion in residents’ association web pages of circulating information ○E-mail information service Weather information Emergency information Earthquake information Tsunami information Local observation information Safety information for children/students Crime prevention information E-mail magazine ○Active information distribution of policy, keeping in mind access from overseas 1% Activity Support Scheme, etc. ○Creation of pages from a non- Japanese perspective Creation and enhancement of pages from a non-Japanese perspective in required foreign languages by specialists Overview of Ichikawa City and culture, Japanese culture, customs and manners, etc. ○Foreign national residency (as of April 30, 2008) Foreign nationals 13, 301 Main nationalities Chinese 5,442 Korean and North Korean 1,772 Philippino 1,557 Indian 990 ○Current foreign language pages English, Chinese and Korean language versions of 12 publications including the Handbook for Living in Ichikawa, extracts from public information “Ichikawa” and garbage disposal details. 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