1. 2011 MAEDS Spring PD Google Apps vs. Live@Edu Mike Lilly Desktop Engineer Ingham ISD Eric Krebill Network Administrator Montcalm Area ISD Daryl Tilley Director of IT Services Ingham ISD

2. What’s On Tap for Today Overview of Google/MS/and In House Selections Google Calendar/Mail/Contacts Microsoft Calendar/Mail/Contacts Microsoft Administration/Management Google Administration/Management Google Docs and other Applications MS Office Web Apps and other applications

3. The Usual Suspects Daily use software applications E-mail/Calendar/Contacts Office Suite  Word Processor  Spreadsheet  Presentation  Database

4. The Traditional Model Microsoft Exchange or Novell GroupWise  Server(s) in-house for domain, post offices, transfer agents, web access, Internet agents, …  Thick client installed on every workstation  Web access offsite Microsoft Office or OpenOffice  Application suite installed on every desktop  Full featured thick client

5. The Growing Challenge More needs and greater demand for functions with shrinking staffs and budgets Desktop support issues  Hardware and software and users oh my!  Upgrades and patches Server support issues  Server/storage upgrades and patches  Software upgrades and patches  New versions of major applications Cost  Licensing  Support

6. Is it a Cloudy Day? The Cloud Computing or Software as a Service (SaaS) Model  Storage, servers and services all housed off- campus and belong to someone else  Customers use the application remotely  No infrastructure and upgrades  Reduced licensing costs Danger Will Robinson!  Loss of control  Internet access becomes mandatory

7. Cloudy Office Applications Google Apps for Education  Multi-user editing  The good and bad of the web interface Microsoft Web Apps  Word, Excel, PowerPoint and OneNote “Light” Third Party  Zoho  Other

8. Cloudy Communications Google Apps for Education  Gmail Microsoft Live@Edu  Outlook Web App 2010 Other

9. Does it Look Like Rain to You? Common Concerns:  FERPA  Where’s my data?  What about this EULA?  How can I know it’s secure?  What if they start charging?  How do I get my stuff back?  What am I losing control of?  What about backups and restores?  What if the worst thing possible happens: the Internet goes down!

10. Clouds Are so Light and Fluffy Take the worries off your plate:  No servers to manage or upgrade  No storage to watch guard  No backups to monitor  No software to update  No thick clients to install*  Less reliance on the actual desktop device Shift your focus to leveraging the value of technology

11. Beware the Thunderheads Have some new worries!  Internet Internet Internet  No control over new versions  No control over features  No control over application outages  I can see all the seams!

12. Is the Cloud Really Cheaper Probably – IF you measure hard and soft costs  TCO can be hard to calculate  The fact that some options are FREE makes the math easier  What does it really cost me to manage servers, storage, server OS, applications, patches, updates, upgrades…  Here is our cost calculation of in-house vs. hosted

13. Google’s Cloud is Great Because: It’s free, it’s easy to manage and use Many educators already using it Google Labs add-ons Google Sites Google Talk Multi-user applications There’s an API for everything Wide mobile device support Innovations/improvements happen frequently

14. Live@Edu’s Cloud is Great Because: It’s free and may look like what you are used to Close to in-house without the worry Fidelity with outlook client* Plug-ins and integrations* Flexible and granular administrative options Office “light” applications Move towards a unified platform Command line access to server

15. Google’s Touch of Grey: Interface lacks some common features Web interface feels like a web interface Outlook as client has limitations* Lacks hierarchical/federated administration Some proxy features not there yet

16. Microsoft Touch of Grey: Outlook client is needed for some features* Missing some traditional features (coming from GroupWise) Inability to restore individual deleted mail

17. Thunderstorms in All Directons Both Google and Microsoft have shortcomings:  No control over new features or versions  What happens if the Internet is down?  What features are you giving up? Bottom line, you are giving up something

18. My Choice Seems Cloudy? Google Apps for Education if you:  Don’t want/need granular management features  Are already invested in Google apps/features  Aren’t concerned about integration with MS products  Like (or at least don’t dislike) the web interface  Feel comfortable with the support model  Know a good programmer to use the API’s

19. My Choice Seems Cloudy? Microsoft Live@Edu if you:  Want a lot of granular control  Prefer the “enterprise” look and feel of Outlook  Want fidelity between MS apps  Are a PowerShell scripting ninja  Want the closest thing to having your own server

20. Whose on Cloud 9? These are not mutually exclusive A hybrid approach can work as well for example:  Live@Edu for staff and student e-mail  Google Apps for Education for docs and sites Mail/Calendar/Contacts turned off Directory integration possible with both

21. And Now for Something Completely Different On to the demonstrations!