1. Planning for the Future Blase Lambert

2. Why have a business plan? A good plan is like a road map: it shows the final destination and usually the best way to get there.

3. Framework for business planning Timescale Planning Environmental analysis – SWOT & PESTLE Risk management Development of strategies – membership & involvement, human resources, asset management, investment, development & E/IT Financial planning

4. SWOT analysis Strengths & Weaknesses Number of homes & members Financial strength, cost base, rent levels Services provided & satisfaction levels Staff, agency & committee competency Information systems Opportunities & Threats Changes in legislation & Regulation Technological change Increased maintenance costs Changes in interest rates & inflation

5. PESTLE analysis Assessing how external factors may impact the organisation: Political Economic Socio-cultural Technological Legal Environmental

6. Risk management Risk is the threat that an event or action will adversely affect an organisation’s ability to meet its business objectives and execute its strategies effectively. Functional risks Cross-functional risks Sub-risks Impact Pure Probability Management Control Post-control probability

7. The business plan Executive summary Vision & objectives Past, present & future Products & services Organisational infrastructure Action plan Financial plan Asset management plan Sensitivity analysis

8. Delivering the business plan Don’t just get a consultant, staff member or agency to write something! Communication of objectives and targets throughout the co-op Individual objective setting – SMART Performance management & review