1. Wiki Culture & Collaboration Presented by: Faria Sami Quratulain Shattari Munim Ahmed Zaid Nizami

2. WIKI  A Web site that allows users to add and update content on the site using their own Web browser.  The term "wiki" comes from the Hawaiian phrase, "wiki wiki," which means "super fast”.  Thousands of users adding content to a Web site on a regular basis, the site could grow "super fast”.

3.  3 components of a wiki: 1.Editing wiki pages 2.Navigation 3.Linking and creating pages http://www.techterms.com/definition/wiki

4. Video  Wikis in Plain English

5. How WIKI works??

6. Social Computing and WIKI

8. Collaboration Collaboration is a recursive process where two or more people or organizations work together in an intersection of common goals that is creative in nature by sharing knowledge, learning and building consensus. http://en.wikipedia.org/wiki/Collaboration

10. Characteristics of wikis  Anarchistic: No user has more rights then any other user.  Collaborative: Its strength is in its ability to facilitate users to cooperate without a division of labor has been made in advance. It supports communication between users in relation to a certain topic.

11.  Connected: Wiki pages are interlinked in a network structure.  Organic: A wiki expands itself in an organic way because of the lack of control and delegated division of labor

12.  Self-healing: Wikis with a large community, have a high potential of self-healing  Based on trust: Wiki communities lean heavily on the trust between its users. http://www.telgen.net/Mediawiki/index.php/Wiki_characteristics

14. Wiki culture  Culture is a word for people's "way of life", meaning the way they do things.  A group of people has a separate culture when that group sets itself apart from others through its actions.  So People who use wiki are part of the WIKI Culture. http://simple.wikipedia.org/wiki/Culture

15. Steps to establish a WIKI culture 1.Vision 2.Scope 3.Guidelines 4.Rules

16. Steps to establish a WIKI culture 1. Vision: Broad statements about the overall idea behind the wiki  All members of the organization are free to contribute to the wiki  Unless specifically restricted, all information in the wiki shall be open for everyone in the organization to read, edit or delete.  Communication within the wiki shall be done with honesty, respect and courteousness

17. 2. Scope: D efine boundaries of wiki usage  The wiki shall be used for all communication between staff unless a specific application exists that is mandated for use.

18. 3. Guidelines : practical steps helping people to use wiki. –Use good wiki style –Use Wiki editing tips –Use Wiki etiquette

19. 4. Rules : rules are necessary for any culture care must be taken not to restrict the culture by overstating rules.  All normal rules governing electronic communications also apply on the wiki http://www.customware.net/repository/display/wwyw/Chapter+07+-+Wiki+Culture

20. Video  World of WIKIS

21. Techniques to Introduce a wiki  Management –Manage the adoption of the wiki as a project –Training program –Good support network needs to be left in place  Social connections –Best way to communicate this to new users is to start some social pages http://www.customware.net/repository/display/wwyw/Chapter+09+-+Spreading+the+wiki+way

22.  Content –Good quality content is the primary attraction to a wiki –Making some content only available on the wiki will make users use the wiki at least for that content  Encouragement  Incentives –SAP use a points system –Wiki points system –Statistics can also be used for measuring user input for incentives

23. WIKI Communities  User Communities: Many wiki communities are private, particularly within enterprises. They are often used as internal documentation for in-house systems and applications.  Research Communities: Wikis are an active topic of research. Two well-known wiki conferences are –The International Symposium on Wikis (WikiSym), a conference dedicated to wiki research and practice in general –Wikimania, a conference dedicated to research and practice of Wikimedia Foundation projects like Wikipedia.

24. Changing behaviors to adopt WIKI  If you have something to write, write it in the wiki  If you need to send an email, send a link to a wiki page.  Check the recent changes daily  Advance behaviors : Refactoring Indexing Search first Take in the context http://www.customware.net/repository/display/wwyw/Chapter+08+-+Wiki+Behaviours

26. Advantages of WIKI  Anyone can edit  Easy to use and learn  Wikis are instantaneous  People located in different parts of the world can work on the same document  Wiki software keeps track of every edit made and it's a simple process to revert back to a previous version of an article  There are a wide range of open source software wiki's to choose from so licensing costs shouldn't be a barrier to installing an institutional wiki

28. Disadvantages of WIKI  Anyone can edit so this may be too open for some applications, for example confidential documentation. However it is possible to regulate user access.  Open to SPAM if not managed properly.  Requires Internet connectivity to collaborate  The flexibility of a wiki's structure can mean that information becomes disorganized. As a wiki grows, the community plans and administers the structure collaboratively.  The usual guidelines for healthy computer use apply http://wikieducator.org/Wikieducator_tutorial/What_is_a_wiki/Advantages_and_disadvantages