1. Scott Conrad Will Baty October 1, 2014

2. Agenda Process for 2014 Revision Primary Needs by Area o Hardware + Software + Staff/Training = $ o Review of needs by Area Next Steps o Feedback/revision o Guide for future investment/needs

3. Process for 2014 Revision Reviewed 2011 Revision ITG Team Submitted Updates by Area Spreadsheet of funding requests Narrative of needs and justification Process ran from Feb to Sep 2014

4. Primary Needs More sharing of Information digitally More wired & wireless infrastructure More servers and more software to enable the new services and sharing More staff needed to support the new technology. Training needed to get the full benefits Must carefully prioritize where we invest to keep the “System” working, lots of interdependencies.

5. Instructional Technology Growing use and need for video streaming and capture, high speed internet access in all learning spaces 4,000+ computers- replace/upgrade (includes desktops, laptops, and tablets) Technology hardware and software evolving faster than staff can keep up. Software support approx. $250K/year and growing Software cost growth > inflation, e.g., Adobe, Microsoft, AutoDesk, Cisco and Turn-it-in

6. Library & Information Resources 41 online databases- annual license costs Half of District internet usage originates in the libraries Libraries are major technology hubs for the District Libraries are virtual and becoming more so

7. Distance Education Fast growing, 6-10%+/year Need 24/7 up time, staff to support? Transitioning from CATE to Moodle Need to train faculty & Staff- who does the training? Who trains and supports the students? Distance Ed is growing but our ability to support it is not keeping up

8. Media Services Need to replace classroom media equipment on 5 year cycle 508 compliance issues, copyright issues Digital media streaming? Videoconferencing Lecture capture/streaming Digital Signage Media is going HD and Digital, how do we keep up?

9. Student Services SIS Next Generation Mobile/Networking Paperless- Digital imaging of records Digital testing Regulatory requirements, e.g., Fin Aid, EOPS, CalWorks, VA Privacy and Security issues growing Digitization, web based virtualization, regulatory compliance; student needs growing

10. Business Services/HR/Dist. Police Paperless process- hiring, NOA’s, etc. Digital Document Imaging- h/w, s/w, staff Digital inventory management On-line bidding Police: update to 21 st Century Digitization, productivity improvement and regulatory changes require changes

11. Faculty, Admin & Staff Computers Software and Hardware upgrades- staffing issue Email - SPAM, storage, security BYOD - security issue, support of personal devices Training - who does what? Support costs/needs growing faster than we can respond

12. Network Infrastructure Wired - need to upgrade wiring, switches and routers for higher capacity Wireless - usage growing geometrically, growing security issues. Data Storage - using more, faster; data back up. Support costs/needs growing faster than we can respond Firewall Capacity Close to 100%

13. Network Security Hardware + Software + Staff to train and maintain security is a constant escalation Server room security. If main server room down, District closes. o Need control card access o Need security cameras Cyber security is an escalating issue we can’t ignore

14. New Technologies Streaming Cloud Computing, Virtualization Tablet Computing/Mobile Devices Social Networking o Legal issues, e.g., FRPA, 508?, Privacy? Energy Conservation o IT Equipment largest source of energy consumption o More use of data acquisition connected to the network to monitor HVAC Internet of “things”- vending machines, etc.

15. Next Steps… Please give us your feedback Share and let us know additions and changes, this is a living document URL: https://bussharepoint.santarosa.edu/committees/institutional-technology/Committee%20Documents/Tech%20Plan%202015%20as%20of%208.28.pdf

16. Thank you!