1. © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ITE PC v4.0 Chapter 1 1 ISP Responsibility Working at a Small-to-Medium Business or ISP – Chapter 8

2. ITE PC v4.0 Chapter 1 2 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Objectives  Describe ISP security policies and procedures  Describe the tools used in implementing security at the ISP  Describe the monitoring and managing of the ISP  Describe the responsibilities of the ISP with regard to maintenance and recovery

3. ITE PC v4.0 Chapter 1 3 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ISP Security Policies and Procedures  Identify and describe best practices for ISP security

4. ITE PC v4.0 Chapter 1 4 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ISP Security Policies and Procedures  Describe the three-step process used by administrators to reduce network vulnerability.

5. ITE PC v4.0 Chapter 1 5 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ISP Security Policies and Procedures  Encryption

6. ITE PC v4.0 Chapter 1 6 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Tools used in Implementing Security at the ISP  Describe the purpose of access lists and port filtering

7. ITE PC v4.0 Chapter 1 7 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Tools used in Implementing Security at the ISP  Describe the purpose of firewalls

8. ITE PC v4.0 Chapter 1 8 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Tools used in Implementing Security at the ISP  Identify and describe devices and applications that are available to prevent network intrusion.

9. ITE PC v4.0 Chapter 1 9 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Tools used in Implementing Security at the ISP - Wireless Security  Describe the different security methods used to secure wireless networks.

10. ITE PC v4.0 Chapter 1 10 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Tools used in Implementing Security at the ISP  Describe the use of host-based firewalls and anti-X software to secure servers on a network

11. ITE PC v4.0 Chapter 1 11 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Monitoring and Managing the ISP  Describe the purpose of a Service Level Agreement

12. ITE PC v4.0 Chapter 1 12 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Monitoring and Managing the ISP  Describe methods that network administrators can use to monitor link performance

13. ITE PC v4.0 Chapter 1 13 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ISP Responsibility for Maintenance and Recovery  Describe file backup methods and services offered by the ISP

14. ITE PC v4.0 Chapter 1 14 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ISP Responsibility for Maintenance and Recovery  Identify and describe best practices for disaster recovery

15. ITE PC v4.0 Chapter 1 15 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public ISP Responsibility for Maintenance and Recovery  Identify and describe best practices for disaster recovery

16. ITE PC v4.0 Chapter 1 16 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public Summary  ISPs provide desktop security services for customers, such as creating passwords, implementing patches and updates, and assigning permissions.  Many protocols offer secure versions utilizing digital encryption, which should be used when the data being exchanged is confidential.  Port filtering and Access Lists use TCP and UDP port features to permit or deny traffic.  Firewalls can utilize hardware or software to define what traffic can come into or go out of parts of a network.  ISPs are responsible for providing efficient and effective backup and disaster recovery methods for their customers.

17. ITE PC v4.0 Chapter 1 17 © 2007 Cisco Systems, Inc. All rights reserved.Cisco Public