1. Version 05 22 06A Integrated QA Services for Your US/China Operations presented by Quanta Laboratories An ISO 17025 Accredited Company

2. Do you manufacture in China? Do you have suppliers in China? Do you have quality issues in China?

3. The Problem: Quality Issue = Culture + People + Distance Culture Business in China works “differently” Chinese companies sense of urgency is different from US Relationships rule business Laws are not uniformly applied Local governments can have an effect on all aspects of business Non business related costs such as entertainment, gifts, etc. Certificates can be bought without tests being performed People Lack of trust between businesses Inexperienced management, engineers and quality personnel Not service oriented Hide problems Cost and revenue driven mindset, not quality No respect for Intellectual Property Find easiest way to pass requirements/tests Primary goal of US company and contract manufacturers are not always aligned Distance Requires a great deal of management and engineering time from the US Language barriers Time zone differences Communication difficulties delay implementation When problems occur, long distance finger pointing begins

4. The Answer: Quanta Laboratories Integrated QA Services R&DDesign Manufacturi ng Quality Assurance Quanta Laboratories Quanta Laboratories has the quality/test expertise, test labs, local presence, and knowledge of local businesses to be the turnkey solution to your off shore manufacturing problems. can help you fill in the gap

5. Integration Service Support Testing, Reporting, Source Inspection, etc Coordination, Communication & Administration US Experience China Operations Local Test Labs Culture Distance People Our Approach to Solve the Quality Issue in China

6. Quanta Laboratories, China Beijing, Jinan, Xian, Shanghai, Suzhou, Kungshan, Shenzhen, Dongguan Quanta Laboratories Integrated Quality Services US Company Manufacturing Quanta Laboratories, Santa Clara Test Services Report Services Source Inspection Other Services Overall Coordination Call/Help Center Bilingual Document Service Contract & Accounting Admin Support ServiceIntegrationSupport Engineering Support

7. Quality Program Development Cross Continental Management QA Implementation Local Contract and Billing Mgmt Provide and develop overall Quality Strategy for China including communication, test locations, and product design verification Provide a one stop solution to manage your suppliers in China with local support in the US and China who are bilingual Payments and contracts can be done either in the US or China to ease the headaches of working internationally Be your representative and watch dog on quality issues for your product Overall Coordination

8. Pre Test Consulting Spec Development Test Performance Witnessed Test Services Confirm and get agreement on test plan between all parties and provide recommended test labs Provide assistance in developing specs for your product or an all encompassing product design verification plan Highest level of testing service, with the test witnessed by trained Quanta personnel Establish the contractual relationship with the chosen lab and perform the tests Test Services

9. Vibration Testing Mechanical Shock Agree Testing ESS (HALT/HASS) Quanta Patented Skewed Fixture ESS Testing System—Temp Ramp Rate > 100°C/Minute Temperature/Humidity Temperature/Altitude Temperature/Cycling Thermal Shock UV/Solar Testing Centrifuge PCB Failure Analysis, Functional Testing, Cross Sectioning, X-ray, Electron Microscope, Infrared Imaging Bump Testing Package Vibration Package Drop Damage Boundary ISTA Package Testing Acoustic Noise Measurement Salt Spray Rain and Water Spray & Splashing Tests Sand & Dust Test Test Services

10. Test Report Post Test Verification US Quanta Test Report Provided in Chinese and/or English Certificate of Conformances, Summary of Test Results, and/or Formal Test Reports are produced by Quanta US engineering and quality personnel Verify and approve all test data sheets by Quanta US personnel Report Services

11. Scheduled & Surprise Inspections Detailed Reports Action Plan Develop a Source Inspection plan which encompasses both the source inspection and an understanding of the local culture Experienced local personnel will carry out your inspection plan and ensure your supplier is complying with your procedures and specifications If deficiencies are found, qualified personnel will ensure the implementation of the Corrective Action Inspection reports and findings will be sent directly to you and your company Source Inspection Consulting Source Inspection

12. Consulting Training Experienced US bilingual personnel to directly communicate and consult with contract manufacturing, suppliers or test labs Provide training in English or Mandarin Other Services

13. Quanta Laboratories, Santa Clara Experienced Leading Edge Extensive Facility Total Service For over 20 years, we have supported the product testing requirements of over 10,000 products and 2,000 companies which include computer, fiber optics, telecommunications, medical, food, aerospace/defense, and other high-tech electronic industries. We have 4 special test equipment patents and are on the leading edge of Environmental Stress Screening ESS/HALT/HASS We provide quality plan development, test specification/ procedure development, environmental/ mechanical testing, failure analysis, design solutions for problems found during testing, and seminars. We are the largest and most experienced independent environmental testing laboratory in Silicon Valley and a recognized provider of ESS/HALT/HASS, vibration, shock, temperature/humidity/altitude testing, NEBS/seismic testing, engineered test services and special tests. ISO 17025

14. Established Local Experience Multiple Facilities Originally established by several companies from the US, China, and Taiwan, this Engineering Services Group has supported various high tech industries in China. Quanta Labs China, expanded from testing services & equipment support, to also include product failure analysis and design solutions. Quanta has over 11 labs in 8 key industrial cities, and is the only company with advanced ESS Equipment in China. Quanta Labs China provides various testing related engineering and quality services to US enterprise with operations in China. Quanta Laboratories, China Leading the Change in China For the past 3 years, we have given seminars to over 3000 engineers, managers, and government officials in China on testing and quality related topics, advocating the changes needed to raise China’s quality standards.

15. Our trained engineers will select one of the 11 certified test labs with the capability, availability and qualified personnel to perform the appropriate tests for your product. We can identify and make recommendations to assist you in the resolution of the problems found, resulting in minimum impact on your production schedule. We can perform failure analysis and will assist you in coordinating the corrective action to resolve the problems. Quanta’s Advantages: Immediate Availability Full Scope Capability Competent Technical Expertise QL China Technical and Admin Support Call/Help Center Bilingual Documentation Services Contract & Accounting Admin Support Engineering Support

16. Define Test Program Verify Design Find & Correct Weaknesse s Implement Changes Inspect Incoming Materials Verify Mfg Procedures Perform HASA Perform Failure Analyses Generate Corrective Action Verify Implementat ion Continue HASA Document Steps in Making a Reliable Product

17. 11 labs in all 8 key industrial cities in China Locations in China

18. Questions? Quanta Laboratories 3199 De La Cruz Blvd. Santa Clara, CA 95054 408-988-0770 test@quantalabs.com www.quantalabs.com