1. In Class Exercise Break into groups of three. Break into groups of three. We are going to play a trivia game. We are going to play a trivia game. 1 person will ask another 5 questions, 1 person will observe 1 person will ask another 5 questions, 1 person will observe The group will determine which person is the Quizmaster, the contestant, and the observer by playing rock – paper – scissors. The group will determine which person is the Quizmaster, the contestant, and the observer by playing rock – paper – scissors. Quizmaster has 5 minutes to make up difficult but not impossible questions that they know the answer to (e.g., how many symphonies did Beethoven write). Quizmaster has 5 minutes to make up difficult but not impossible questions that they know the answer to (e.g., how many symphonies did Beethoven write). The Quizmaster asks the questions to the contestant, the observer watches. The Quizmaster asks the questions to the contestant, the observer watches.

2. Social Perception

3. Social perception involves two basic tasks: The need to uncover the temporary causes of behavior (e.g., emotion). The need to uncover the stable causes of behavior (e.g., personality).

4. We rely on several nonverbal channels to gather this information: Facial expressions Eye contact Body movements Postures

6. Facial Expressions Facial expressions are one of the first things we notice about another person and a rich source of information about underlying emotion. Research suggests that there are at least 6 basic facial expressions.

7. What are these babies experiencing? Happiness Sadness Fear Anger Disgust Surprise

9. Basic facial displays now show up in some other interesting ways. Electronic communication is often augmented with emotion markers: ‘-) Wink ;- ) Incredulity :-o Surprise :-, Smirk :-| Disgust =8-0 Shock : - ) Smile :-X Kiss : - ( Frown :*) Clowning around |- ( Anger or :-J Tongue in cheek Sleepy

10. It is relatively easy to control facial expressions so we look to other nonverbal cues to provide additional information: Eye contact Body movements Posture (and gait) Touching (and interpersonal distance)

12. Women are better encoders and decoders of nonverbal cues. Why?

13. Form an Impression: intelligent intelligent industrious industrious impulsive impulsive critical critical stubborn stubborn envious envious

14. Form an Impression: envious envious stubborn stubborn critical critical impulsive impulsive industrious industrious intelligent intelligent

15. Attribution: Uncovering the Stable Causes of Behavior Often we wish to know more than the temporary causes of a person’s behavior. We wish to know if behavior is due to enduring characteristics of the person that might allow predicting behavior in the future. Two prominent theories have been developed to describe how we engage in this attribution process.

16. 1) The Theory of Correspondent Inferences (Jones and Davis) According to this theory, we rely on observable behaviors to make inferences about the corresponding underlying traits that produced them. e.g.: if someone did a ‘kind’ behavior we may then label them as a ‘kind’ person.

17. 2) The Covariation Model (Kelley) Kelley offers another view of the attribution process, one that argues that a basic distinction that we need to make is between internal causes and external causes. Example: John smiled at Sarah on Tuesday. Why did John smile? Is it something about John? Something about Sarah? Something about Tuesday?

18. According to Kelley’s model, we use three types of information to help us decide whether an event was caused by internal or external factors: Consensus Information – how do others behave toward the actorConsensus Information – how do others behave toward the actor Distinctiveness Information – how the actor responds to othersDistinctiveness Information – how the actor responds to others Consistency Information – how often do we see the same behaviors from the same actor under the same circumstancesConsistency Information – how often do we see the same behaviors from the same actor under the same circumstances

19. Patterns of attribution

20. Jenna got angry with her date, Josh, on Friday.

21. How accurate is the attribution process? Despite its basis in the desire to accurately explain, predict, and control the social world, the attribution process has some important biases: 1) The Fundamental Attribution Error 2) Actor-Observer Bias 3) Self-Serving Bias

22. Fundamental Attribution Error

24. Why does the FAE happen? People tend to underestimate the effects of the environment when explaining other’s behaviors. People tend to underestimate the effects of the environment when explaining other’s behaviors. Tend to focus on the person and not the environment – perceptual salience Tend to focus on the person and not the environment – perceptual salience Taylor and Fiske (1975) Taylor and Fiske (1975)

25. Taylor and Fiske

26. Results of Taylor and Fiske

27. Actor-Observer Bias The actor-observer bias refers to the tendency to make dispositional attributions for the behavior of others but situational attributions for our own behavior.

28. The Self-Serving Bias The tendency to take more credit for success than is warranted and to deny blame for failure more than is warranted. This bias is responsible for the positive illusions that most people have about their abilities and prospects.

29. The Self-Serving Bias One interesting example of the self-serving bias is the above-average effect.

30. Me Average Person

31. Attributions are made very quickly. We gather information and form first impressions very rapidly. You never get a second chance to make a first impression...