1. Healing at a higher level. Emory Healthcare Human Resources Management

2. 2 The Strategic Framework E MORY H EALTHCARE Become the leading health care system in the Atlanta and Southeast regions, differentiated by discovery, innovation and patient-focused care.

3. 3 EHC Total Advantage

4. 4 President & Chief Executive Officer, EMORY HEALTHCARE, INC. John T. Fox President & Chief Executive Officer, EMORY HEALTHCARE, INC. John T. Fox Associate Administrator Chief Human Resources Officer Margaret A. Bloomquist, SPHR Associate Administrator Chief Human Resources Officer Margaret A. Bloomquist, SPHR Emory Healthcare Human Resources Organizational Chart Director, Benefits/Information Management William Apicelli Director, Benefits/Information Management William Apicelli Director, Human Resources Emory Children’s Center Pam Coltrane Director, Human Resources Emory Children’s Center Pam Coltrane Director, Human Resources Management, The Emory Clinic Rick Springfield Director, Human Resources Management, The Emory Clinic Rick Springfield Director, Human Resources Management, Emory Hospitals Larry Hodges Director, Human Resources Management, Emory Hospitals Larry Hodges Director, Educational Info. & Media Services Emory Hospitals Kathleen Maher Director, Educational Info. & Media Services Emory Hospitals Kathleen Maher Director, Employment & Career Services George Hoffmaster Director, Employment & Career Services George Hoffmaster Associate Director, Employee Health Cindy Hall Associate Director, Employee Health Cindy Hall Director, Organization Development & Learning Services Anne Nelson Director, Organization Development & Learning Services Anne Nelson Director, Service Performance Redge Hanna Director, Service Performance Redge Hanna Director, Human Resources Wesley Woods, Inc. Adair Maller Director, Human Resources Wesley Woods, Inc. Adair Maller Executive Asst. to Chief Human Resources Officer Cindy Davis Executive Asst. to Chief Human Resources Officer Cindy Davis Director, Communications Stephanie Schneider Director, Communications Stephanie Schneider Director, Compensation Vacant Director, Compensation Vacant Associate Director, Workers Compensation Paula Desroches Associate Director, Workers Compensation Paula Desroches Director, Program Development Niha Wunnava Director, Program Development Niha Wunnava

5. 5 HR Web Page

6. 6 Targeted Selection Structured, formal behavioral-based interview format Customizable attributes (examples)  Adaptability  Communication  Integrity  Technical knowledge  Organization EEOC compliant One Targeted Selection certified manager and one Targeted Selection certified Human Resources representative must compete a TSI interview for each hire.

7. 7 Targeted Selection Cont’d The Targeted Selection process enables E MORY H EALTHCARE managers to hire the most technically qualified candidates to ensure WHAT gets done is of the highest quality. The Targeted Selection process enables E MORY H EALTHCARE managers to hire candidates with a “service- oriented philosophy,” ensuring customer satisfaction is priority in HOW things get done.

8. 8 Pre-employment Requirements Prior to Offer Online application Criminal background check License verification Education verification Employment verification SSN verification Health assessment Health care fraud Salary calculation Professional references Post Acceptance Federal I-9 Federal W-4 Personal data form Direct deposit form Employee ID badge Parking pass

9. 9 TOOLS PEOPLESOFT EHC HR WEBSITE PERFORMANCE ADVISOR PAY REVIEW HEALTHCARE LEARNING CENTER (HLC) HEALTH ASSESSMENT TOOL LOTUSNOTES EMPLOYEE ENGAGEMENT SURVEY (GALLUP) HIERARCHY