1. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr The Role of Human Computer Interaction (HCI) in the Information Systems (IS) Curriculum Jinwoo Kim HCI Lab Yonsei University, Korea Presented at AMCIS 2003 2003. 8. 4

2. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 2 / 14 Q2+Q6: Attributes of a successful HCI courses in business schools  Focus on the usefulness dimension.  Strong ties to industry.  Multi-disciplinary collaboration.

3. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 3 / 14 Three pillars of HCI Understanding human beings Utilizing computer systems Optimal User Experience

4. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 4 / 14 Related backgrounds of HCI Psychology and Sociology Computer science Optimal User Experience

5. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 5 / 14 Example syllabus for the Usefulness Focus  Internet Business Undergraduate flagship class since 1996. Business model => system design  Class schedule Part 1: Introduction  Week1: Introduction to Internet business  Week2: Introduction to HCI Part 2: Business model  Week3: Basics of business model  Week4: Internet business strategies  Week5: Internet marketing  Week6: Market research  Week7: Business proposal Part 3: HCI of Internet Business  Week8: Information design  Week9: Interaction design  Week10: Navigation design  Week 11: Representation design Part 4: Testing and implementation  Week 12: Payment system implementation  Week 13: Security system implementation  Week 14: Usability testing

6. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 6 / 14 Strong ties to Industry  Guest speakers series Every month with industry experts  Open to public Industry to classroom  Industry people can participate in the class activities  Extension towards industry Classroom to industry  Students can carry their works to industry

7. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 7 / 14 Example syllabus for industry focus  Digital contents Planning and designing of digital contents Undergraduate class  Industry focused syllabus Guest speakers  Vice president of #1 community portals in Korea  Director of #1 mobile Internet company  HCI director of #1 game portals Open to public  A leading electronic company provide a wireless PDA to every students for free.  They learn how people accept the new devices. Extended to industry  Final Presentation  Design of a new digital contents  Committee members CEO of digital contents company Venture capitalists Intellectual property lawyers Mobile Internet service providers Electronics company  Funding possibilities  Corporate sponsors  Venture capitalists

8. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 8 / 14 Multi-disciplinary collaboration  HCI Lab at Yonsei University Student backgrounds  1/3: business major  1/3: cognitive science major  1/3: graphic design major  Cognitive Science Program at Yonsei University  http://cogsci.yonsei.ac.kr Philosophy, linguistics, psychology, computer science, neuroscience, emotional science, cognitive engineering, system engineering HCI Lab. @ Yonsei University, Seoul, Korea http://hci.yonsei.ac.kr

9. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 9 / 14 Example syllabus for multidisciplinary collaboration  HCI and Aesthetics in WWW Graduate level class for master students Joint class with two universities  Art department + Business School  Syllabus Introduction  Week 1: Introduction  Week 2: Hypermedia and WWW HCI  Week 3: Theory of HCI  Week 4: Design process of HCI  Week 5: Direct Manipulation  Week 6: Menu selection  Week 7: Testing Visual design  Week 9: Principles of visual design  Week 10: color design for the web  Week 11: Visual style & Identity  Week 12: Metaphor & Narrative  Week 13: Icons & imagery  Week 14: Typography on the web

10. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 10 / 14 Q3: HCI Courses at Yonsei University  Undergraduate (Optional, Upper Division) Internet business Digital contents Introduction to Human Computer Interaction Usability testing  Graduate (Optional) Introduction to Human Computer Interaction Usability engineering Interaction design  PhD (Optional) HCI Seminar (I, II, III) HCI research methodology (I, II, III)

11. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 11 / 14 Q4: HCI class integrated into existing MIS course  System analysis design For undergraduate students Replace traditional system analysis and design class  Syllabus Part 1: introduction  Week 1: Introduction to interactive system  Week 2: Problem definition  Week 3: Interactive system development process Part 2: Evaluation  Week 4: Analytic evaluation  Week 5: Empirical evaluation Part 3: Analysis  Week 6: User analysis  Week 7: User analysis methods  Week 8: Task analysis  Week 9: Context analysis Part 4: Design  Week 10: Information design  Week 11: Interaction design  Week 12: Navigation design  Week 13: Representation design Week 14: Project presentation

12. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 12 / 14 Q5: Topical coverage of an HCI course  Introduction to HCI A flagship class for undergraduates  Syllabus Part 1: Introduction  Week 1: User Experience Part 2: Background  Week 2: Understanding Human  Week 3: Understanding System  Week 4: Understanding Interaction Part 3: Principles  Week 5: Mental model: basis for useful systems  Week 6: Usability: basis for usable systems  Week 7: Affect: basis for aesthetic systems Part 4: Evaluation  Week 8: analytic evaluation  Week 9: empirical evaluation Part 5: Analysis  Week 10: analysis of users  Week 11: analysis of tasks  Week 12: analysis of contexts Part 6: Design  Week 13: metaphor design  Week 14: structure design  Week 15: navigation design  Week 16: representation design  Pedagogical approach Class project Assignment Web resources

13. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 13 / 14 Q1: HCI fit in today’s model curricula for MIS?  Does it have to?  MIS and HCI  Common interests in analysis and design of useful interactive system.  Different focuses  Information economics for MIS  Aesthetic design for HCI  Position of MIS to HCI Regard HCI as a distinctively different area of research  HCI major? Open minded  There is nothing like “genuine HCI” vs. “faked HCI”. Get help  Do not try to do it all by yourself.  Do not be confined in the ivory tower.

14. HCI Lab. @ Yonsei University, Korea http://hci.yonsei.ac.kr 14 / 14 Thank you!  For more information HCI Lab at Yonsei University  http://hci.yonsei.ac.kr http://hci.yonsei.ac.kr Jinwoo Kim  jinwoo@yonsei.ac.kr