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Published byGwendolyn Moore Modified over 9 years ago
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INVESTOR PRESENTATION JANUARY 2009
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A Global outsourcing business Provides Bundled BPO services Target Clients – Middle market US Banks Initial Focus – HR and Call centre services Experienced management team GSS - Overview
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GSS - System Design
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Products and Services Outsourcing services HR IT F&A Call centre Consulting services Initial FocusLong term plan
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Market Focus GSS will primarily focus on US middle-market banks employing between 250-2500 personnel of which there are 518 customers. GSS will be a US-based portal to global outsourcing specialists, a strategic partner that will manage and deliver scalable outsourcing services with better integration and service at less cost than managing multiple sourcing relationships in-house. GSS will leverage global labor arbitrage to provide the best price to its customers, and through its flexible vendor network will be able to provide the best of any type of service at the best globally available price point.
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Revenue Model Majority of the Revenue is generated from HR outsourcing. The company expects 70% of the Revenue from HR and 30% from Call centre outsourcing.
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Key Financial Indicators….. Revenue, Profits and profit margins are increasing over the years.
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KFI (contd..) Revenues are Cash flow from operations show an increasing trend.
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Competitive Advantage Price Performance Ease of Use Speed Versatility Scalability Marketing Globally diverse sourcing system – ability of GSS to source suppliers. Through vendor network, GSS will be able to source niche, best-of-breed providers and deliver their services through a bundled delivery system. One stop shop service provider of varied services. Engagement of best-in-breed outsourcing providers, consultants, & implementation teams to achieve high speed-to-market for its clients. Provide clients with increased versatility of sourcing and pricing options. The vendor network provides the company with a greater degree of scalability. Accessible to the market through web research optimization
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GSS - Winning Formula…. Key Benefits of GSS Bundled BPO Services Marketing Capabilities Service Quality Competitive Price Vendor Relationshi p Delivery System
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Management Team David Boudreaux Key PersonnelOther Personnel Sunil Kurapati Craig DiCecco Allan Martin Russ Hunt Gordon Babbit
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Organization Chart David Boudreaux President TBD Vice-President Finance Sunil Kurapati Vice-President Information Technology Craig DiCecco Vice-President Sales TBD Vice-President Operations Vendor & Client Marketing Outsourced to The Delve Group
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Outlook Establish vendor relationship Select Suppliers Increase global diversification of vendor network Engage 4 service centers in India Multiple outsourcing contracts Additional service offering Be a strategic, service-oriented partner to clients Additional service offering Service levels - foster a high level of customer retention, recurring revenue Innovation, Increased efficiency/productivity High level of employee morale Management development 2009 2010 2011 2012 2013
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Thank You
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