8. PCS has a proven track record of customizing ShoreTel to help businesses make more intelligent use of their exciting new ShoreTel technology! Do you have the ability to use ShoreTel’s SDK (Developer’s Kit)? We Can Help!

9. PCS has developed, customized, or enhanced Call Center options like: screen pops, screen scrape, call flow routing, and reports specifically tailored to client needs. Do your clients desire a Customized Call Center Solution? We Can Help!

10. Your clients use ShoreTel as an integral part of their business process. PCS customizes ShoreTel to maximize the efficiency and effectiveness of call tracking and reporting features. Do your clients desire Customized Call Tracking or Reporting Features? We Can Help!

11. Your clients need to manage their customer contact, sales and relationship processes. PCS integrates ShoreTel with popular CRM packages to maximize the usefulness of client information. Would your clients like to integrate with their CRM Package? Let Us Help!

12. Your clients faxing needs are often overlooked. PCS integrates the ShoreTel system with faxing to maximize ease of use for your customers. Would your clients like FAX Integration? We Can Help!

13. Bandwidth optimization in the LAN & WAN Specialized programming for use of undocumented features Advanced ShoreTel maximization including: SIP Trunking WAN design and configuration for Soft Phones for remote (off-site) use Let PCS help you and your clients realize the full potential of the ShoreTel System Let Us Help!