1. Introducing the OfficeServ-500 System

2. 2 Designed and built by Samsung with the same ingenuity as in their world respected cell phone designs.  Connect to your corporate office over the internet/intranet with a phone that has the same lights, buttons and features as the one on your desk.  50+ branch locations each with 500+ phone users can connect back to a corporate centralized operator or voicemail system.  Managers can view real time data showing all calls made in and out, from who and to whom, including average times on hold for all call groups, all done remotely across the internet/intranet.  A cordless phone(Samsung designed) can connect through wireless ethernet and handshake over multiple access points over large areas.  Remote system programming for all functions of this system can be done across the internet/intranet.

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5. 5 Одноблочная система Расширяется до 3 блоков

6. 6 Полнофункциональные IP телефоны ITP 5021D ITP 5021L

7. 7 Телефоны серии ITP  Full feature functions on private or public IP networks –Paging (internal or external) –DSS/BLF –UCD Group members –Time and Date displays –Same call progress and softkey displays as digital keysets –User programmable features the same as the digital keysets –Standard KP features such as CB, FWD, DND etc.  No public static IP address required at the remote locations –Static IP addresses are required at the main for the MCP2 and each MGI intended for public use  Multiple remote stations behind one remote router  Switched hub port on ITP allows 10/100BaseT connection to support ITP and a PC or IP device (one-stop wiring)  Built in recording jack on the ITP 5012L  Full feature functions on private or public IP networks –Paging (internal or external) –DSS/BLF –UCD Group members –Time and Date displays –Same call progress and softkey displays as digital keysets –User programmable features the same as the digital keysets –Standard KP features such as CB, FWD, DND etc.  No public static IP address required at the remote locations –Static IP addresses are required at the main for the MCP2 and each MGI intended for public use  Multiple remote stations behind one remote router  Switched hub port on ITP allows 10/100BaseT connection to support ITP and a PC or IP device (one-stop wiring)  Built in recording jack on the ITP 5012L

8. Connects to 802.11b wireless access points over large areas Fully Featured wireless IP phone

9. 9 Svmi-16E Providing 16 ports and up to 1000 mailboxes for your iDCS 500 System. The SVMi provides multi-language support for up to 9 languages, fax-on- demand and a comprehensive set of features unlike any other voice processing system in the market today. This "in-skin" system combined with the functionality of Samsung's iDCS product offers rich business systems to propel your company into the future. Integrated Voice Processing Platform for the OfficeServ 500

10. 10 VoIP IP Networking

11. 11 System IP Networking  OfficeServ-500 systems can communicate via IP media to provide voice and feature transport  MCP2 to MCP2 data connections support system(s) status communications  MGI to MGI data connections support voice and data communications  OfficeServ-500 systems can communicate via IP media to provide voice and feature transport  MCP2 to MCP2 data connections support system(s) status communications  MGI to MGI data connections support voice and data communications

12. 12 Networking Features  Transparent Dialing  Calling and Called Number Display  Call Progress Display (Transfer, Recall, Busy, etc.)  Route Optimization (release link)  Centralized Operator and Voicemail (no CTI link operator)  Caller ID Transfer between systems  Call Forwarding - All, Busy, No Answer  Station Camp-on  Call Barge-in  Callback (busy/no answer)  DND and DND Override  Transparent Dialing  Calling and Called Number Display  Call Progress Display (Transfer, Recall, Busy, etc.)  Route Optimization (release link)  Centralized Operator and Voicemail (no CTI link operator)  Caller ID Transfer between systems  Call Forwarding - All, Busy, No Answer  Station Camp-on  Call Barge-in  Callback (busy/no answer)  DND and DND Override

13. 13 Unique networking possibilities  Ability to operate under two networks (Private & Public)  NAT router with support for multiple reservations required for Private & Public support  Whenever traversing between Private and Public, MGI channels must be used.  Ability to receive VoIP trunk calls from the Private network and/or public network.  Ability to operate under two networks (Private & Public)  NAT router with support for multiple reservations required for Private & Public support  Whenever traversing between Private and Public, MGI channels must be used.  Ability to receive VoIP trunk calls from the Private network and/or public network.

14. 14 The MCP 2 and MGI cards support both private IP address and public IP address. A static public address will be required for the MCP 2 card and one static public address for every MGI card that needs to be exposed to the public network. In the case where a public ITP is in conversation with a TDM keyset, then a single codec will be used. In the case where a public ITP is in conversation with a private ITP, then two codecs will be used. The MCP 2 and MGI cards support both private IP address and public IP address. A static public address will be required for the MCP 2 card and one static public address for every MGI card that needs to be exposed to the public network. In the case where a public ITP is in conversation with a TDM keyset, then a single codec will be used. In the case where a public ITP is in conversation with a private ITP, then two codecs will be used. Unique networking possibilities

15. 15 Private / Public LAN/WAN

16. 16 VoIP IP H.323 Trunk Calls

17. 17 VoIP IP H.323 Trunk Calls

18. 18 ITP Phone Hardware ITP Phone Hardware

19. 19  MCP 2 Card  ITP 5021D Keyphones  ITP 5012L Keyphones  MEDIA GATEWAY INTERFACE-2 (MGI 2)  MEDIA GATEWAY INTERFACE-3 (MGI 3)

20. 20 Main Control Processor-2 (MCP 2) 32 Bit Motorola MC68360 @ 50MHz 1 Mbyte Boot FlashROM 32 Mbytes DRAM 4 Mbytes SRAM (SuperCap backed up for customer database) Includes LAN board functionality (RJ45 10/100 connector on MCP 2 face)

21. 21   SYSTEM IP ADDR: Specifies the IP address for the MCP2 card.   SYSTEM GATEWAY: Specifies the designated LAN gateway IP address used for contacting IP devices beyond the local network subnet.   SYSTEM NET MASK: Specifies the IP subnet mask. This parameter is used by the system to calculate the range of IP devices (subnet) that are within “direct reach” of the MCP2 (without having to go through the designated network IP gateway). MCP2 Card IP Settings

22. 22 ITP Phone

23. 23 OfficeServ ITP-5021D Phone ITP-5021D IP Keyset  Built-in Speakerphone  21 programmable keys with tri-colored LEDs.  32 character LCD display (2x16) with 3 associated soft keys and a scroll key.  UP/DOWN buttons for digital control of speaker, and handset and ringer volume.  8 selectable ring tones  Desk or wall-mounted.  ITP keyphones provide full iDCS keyphone functionality locally or remotely on an IP network  Supported Codec’s are  G.711 (64kbps)  G.729A (8kbps)  Supports DHCP.  PPPoE (Point to Point Protocol over Ethernet) ISP Authentication support  User ID and password required for system registration  ITP’s are equipped with their own PC Ethernet switch port

24. 24 OfficeServ ITP-5012L Phone  ITP-5012L is a large LCD display keyphone.  The large display features interactive soft keys to navigate through system keyphone features.  The LCD display is a four inch silver screen.  The large display supports a visual status bar, title bar, Icons associated with 12 selection buttons and call aid graphics.  The LCD also indicates incoming call parameters via Icons.  Other traditional buttons such as Transfer, Hold, Speaker, Volume control, Redial, Conference make the ITP 5012L truly functional.  In addition to the standard keyphone keys the navigation button also allows scrolling though various keyphone parameter and menus.  99 programmable “Soft” Keys  LAN in and PC out connections  Audio Record Jack 30 Number Incoming Call Log 30 Number Outgoing call Log 1000 Entry Phone Book Multi-Function Electronic Diary

25. 25 ITP Series Keyphones

26. 26 Connectivity between ITP and ITP Phones: ( No MGI ) Needed.

27. 27 MEDIA GATEWAY INTERFACE

28. 28 MEDIA GATEWAY INTERFACE-2 (MGI 2)  Virata Nitrogen 210-80 32 bit processor @ 80 MHz with 8Mb DRAM 2Mb FROM  Counts as 8 Station Power Units  Up to 5 MGI 2 cards per Cabinet (If there are no MGI 3 cards) (If there are no MGI 3 cards)  16 channels per card by default  Supported compression Codec’s are G.711 (64kbps) and G.729A (8kbps)  Channels can be used for IP trunks, IP stations, and/or IP networking  Virata Nitrogen 210-80 32 bit processor @ 80 MHz with 8Mb DRAM 2Mb FROM  Counts as 8 Station Power Units  Up to 5 MGI 2 cards per Cabinet (If there are no MGI 3 cards) (If there are no MGI 3 cards)  16 channels per card by default  Supported compression Codec’s are G.711 (64kbps) and G.729A (8kbps)  Channels can be used for IP trunks, IP stations, and/or IP networking

29. 29 MEDIA GATEWAY INTERFACE-3 (MGI 3)  NetARM KS32C50100 32 Bit processor @ 50MHz with 16Mb DRAM up from 4Mb  Will not require Station Power Units  Up to 2 MGI-3 cards per Cabinet  8 channels per card by default (16 with ITMD daughterboard)  Supported compression Codec’s are G.711 (64kbps), G.729A (8kbps), G.729, G.723 and T.38 (facsimile)  Channels can be used for IP trunks, IP stations, and/or IP networking  NetARM KS32C50100 32 Bit processor @ 50MHz with 16Mb DRAM up from 4Mb  Will not require Station Power Units  Up to 2 MGI-3 cards per Cabinet  8 channels per card by default (16 with ITMD daughterboard)  Supported compression Codec’s are G.711 (64kbps), G.729A (8kbps), G.729, G.723 and T.38 (facsimile)  Channels can be used for IP trunks, IP stations, and/or IP networking

30. 30 H.323 V4 Trunking interfaceH.323 V4 Trunking interface Connects to H.323 supporting gateway products (SMG, ITM3, VegaStream, MultiTech and other standards based gateways)Connects to H.323 supporting gateway products (SMG, ITM3, VegaStream, MultiTech and other standards based gateways) SIP (Session Initiation Protocol) Trunking InterfaceSIP (Session Initiation Protocol) Trunking Interface Uses the SIP standard to support trunk-like calls to SIP products (Pingtel, Snom IP phones or SIP gateways)Uses the SIP standard to support trunk-like calls to SIP products (Pingtel, Snom IP phones or SIP gateways) IP NetworkingIP Networking Uses the IP link to support messaging and voice between systemsUses the IP link to support messaging and voice between systems

31. 31 ITP SupportITP Support MGI cards support ITP voice calls from the IP network to the TDM networkMGI cards support ITP voice calls from the IP network to the TDM network MGI Requests (Facsimile over IP)MGI Requests (Facsimile over IP) MGI3 supports T.38 facsimile over IP (maximum 8 channels)MGI3 supports T.38 facsimile over IP (maximum 8 channels) Card Services PartitioningCard Services Partitioning Ports on cards can be selected to provide service for all features or partitioned to a particular servicePorts on cards can be selected to provide service for all features or partitioned to a particular service Allows traffic grading and optimized card useAllows traffic grading and optimized card use

32. 32 MGI Channels Configuration  MGI channels support auto-codec negotiating.  MGI channels are needed for Paging, BGM and for ITP.  The number of ITP’s can be greater than the number of MGI channels.  MGI channels can be shared for VoIP trunks, stations, networking, or for private and public connections.

33. 33 MEDIA GATEWAY INTERFACE

34. 34 MGI and MCP2 Card Relationships

35. 35 MGI Services: - H.323 Trunking Gateway - SIP Trunking Gateway - ITP keyphone CODEC support - VoIP Networking Gateway - MGI Requests (facsimile over IP) (MGI 3 only)

36. 36   MGI and MCP2 Card Relationships   Theory of Operation   MGI and MCP2 Card Relationships   Theory of Operation When an IP call is directed to the OfficeServ-500 system the MCP2 card performs the call control and setup to the remote IP endpoint. This endpoint can be a legacy Samsung SMG series H.323 gateway, a Samsung ITM series card or another manufacturer standards based VoIP gateway. Once the MCP2 negotiates the setup a determination is made if the IP call is intended to be received by another IP device on the IP side or a TDM port(regular Samsung keyset) on the circuit switched side of the iDCS 500 R2. When the request is for a circuit switched side connection, the MCP2 controls the MGI card and sets up a channel for the IP call to use a codec on the MGI as a gateway to the circuit switched environment. The MGI supports the voice codec to the trunks or stations inside the iDCS 500 R2 system. When an IP call is directed to the OfficeServ-500 system the MCP2 card performs the call control and setup to the remote IP endpoint. This endpoint can be a legacy Samsung SMG series H.323 gateway, a Samsung ITM series card or another manufacturer standards based VoIP gateway. Once the MCP2 negotiates the setup a determination is made if the IP call is intended to be received by another IP device on the IP side or a TDM port(regular Samsung keyset) on the circuit switched side of the iDCS 500 R2. When the request is for a circuit switched side connection, the MCP2 controls the MGI card and sets up a channel for the IP call to use a codec on the MGI as a gateway to the circuit switched environment. The MGI supports the voice codec to the trunks or stations inside the iDCS 500 R2 system.

37. 37 MGI Services:

38. 38 Private/Public LAN/WAN: What must be configured in the Release 2 system to identify Private VoIP trunk calls from Public VoIP trunk calls? In this setup where the iDCS 500 Release 2 system is operating in both Private and Public, the MCP 2 and MGI will each need a dedicated static IP address. A NAT router will need to be configured to do IP to IP translations.

39. 39 MGI Services:

40. 40 MGI Services:

41. 41 ITP Keyphone, MGI and MCP2 Relationships

42. 42 MGI Services:

43. 43 MGI Services: