1. Customs Index with the support of the InMind research company EBA Customs INDEX Based on I/II quarter 2010 Conducted by EBA with the support of InMind research company February 2011

2. Customs Index with the support of the InMind research company Project methodology (1) The presented results of the EBA Customs Index are based on the 1 st wave of expert poll conducted among the EBA Customs Committee members. Methodology: The EBA Customs Index is the set of 4 indicators of customs procedures evaluations by the companies that interacted with the customs: Average number of days spent for customs clearance of one shipment Rate of goods physical inspections (%) Total number of rejections to apply 1st customs valuation method (share of total customs declarations number, %) Average number of documents per one shipment On top of it customs procedure simplification dynamics is added as evaluated by the CEOs as a part of EBA Investment Attractiveness Index. 2

3. Customs Index with the support of the InMind research company Project methodology (2) The results are presented by each of 4 indicators separately as the average value for each indicator (mean) reflected in the charts and tables the numeric value separating the higher half of a sample, from the lower half (median) The results are also split by:  Company type: a) only import/export produced goods, b) companies that also have local production; c) companies that provide service and import/export for own needs  Types of goods/services that company produces: a) consumer goods; b) industrial goods; c) services Participants: 67 representatives of EBA members companies, Customs Committee members Timing: Data collected in the 2 nd half of 2010 and reflect situation in the 1 st half of 2010 Survey Implementation: the Survey was conducted by EBA, analytical support provided by InMind research company 3

4. Customs Index with the support of the InMind research company EBA Investment Attractiveness INDEX II-IV quarters/2010: Customs Procedures simplification Based on the EBA Investment Attractiveness Index (CEOs of EBA members companies polls results) the situation with customs procedures simplification was continuously worsening during 2010. 4

5. Customs Index with the support of the InMind research company Key findings 1 st half of 2010 Average number of days spent for customs clearance of one shipment 2,4 Rate of goods physical inspections (%)54,8 Total number of rejections to apply 1st customs valuation method (share of total customs declarations number) % 34,0 Average number of documents per one shipment10,8 5

6. Customs Index with the support of the InMind research company 6 EBA Customs Index: Components

7. Customs Index with the support of the InMind research company Average number of days spent for customs clearance of one shipment Service producers who import/export mainly for own needs has higher average number of days spent for each customs clearance. Clearance of consumer goods takes slightly less time compared to industrial goods Mean level = 2,4 days Median = 1,8 days 7

8. Customs Index with the support of the InMind research company Rate of goods physical inspections (%) Rate of goods physical inspection is slightly higher for importers/exporters of consumer goods compared to industrial goods importers/exporters and those companies that import for their own needs Mean level = 54,8% Median = 50,0% 8

9. Customs Index with the support of the InMind research company Total number of rejections to apply 1st customs valuation method (share of total customs declarations number) % On average for every third declaration the 1 st customs valuation method is rejected. Companies that have local production facilities in Ukraine faces such rejections slightly less often Mean level = 34,0 % Median = 10,0 % 9

10. Customs Index with the support of the InMind research company Total number of rejections to apply 1st customs valuation method (share of total customs declarations number) % (continued) Considered the median the half of the sample has total number of rejects up to 10%, while the other half receives rejections considerable more often. Mean level = 34,0 % Median = 10,0 % 10

11. Customs Index with the support of the InMind research company Average number of documents per one shipment On average 11 documents are required from companies per one shipment. The number is rather constant among different types of companies and different types of goods that companies import/export. The number even exceeds the international benchmarks provided for Ukraine (see the next slide) Mean level = 10,8 documents Median = 10,0 documents 11

12. Customs Index with the support of the InMind research company Benchmarks of customs procedures in lower income countries of Eastern Europe + Central Asia Based on the international benchmarks for lower income countries Ukraine is expected to have 6-8 documents per 1 shipment. The experience of EBA members provides evidences that it is even higher (11 documents), being one of the extremes among different lower income countries. 12

13. Customs Index with the support of the InMind research company +38 044 496 06 01 office@eba.com.ua www.eba.com.ua